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Business Notes AQA 2016

Corporate & Functional Objectives 4 Stakeholder perspective 4 Shareholder vs Stakeholder approach 5 Marketing Objectives 6 Developing & Implementing Marketing Plans 7 Analysing marketing data 8 Qualitative Forecasting 9 Ansoff’s Matrix 9 Porter’s Generic Strategies 10 Operational Objectives 12 Critical Path Analysis 14 Economies of Scale 14 Diseconomies of scale 15 Resource Mix 15 Invention & innovation 15 Lean production 16 Business Location 17 Supply factors 18 Demand factors 18 Industrial inertia 19 Relocation 19 Multi-site location 19 International location 20 Human Resources Objectives 20 Hard and Soft HR 21 Centralised and Decentralised Decision making 22 Delayering 22 Workforce Planning 23 Handling labour shortages 23 Excess labour 24 Profitability Ratios 25 Liquidity Ratios 26 Efficiency ratios 27 Shareholder Ratios 29 Investment Appraisal 29 Payback period 30 Average Rate of Return 31 Net Present Value 31 Raising Finance 31 Debentures 33 Venture capitalist 34 Cost minimisation 34 Profit Centres 35 Income statement 35 Balance sheet 36 PESTLE 37 Production laws 37 Community and Environment protection Laws 38 Consumer law 38 Economic 38 Business Cycle 39 Inflation 40 Deflation 41 Interest rate 41 Exchange rate 42 Taxation Rates 42 Unemployment 42 Political Environment 43 Fiscal policy 43 Monetary Policy 44 Supply-side policies 44 European Union 45 Social Environment 47 Stakeholder vs Shareholder 48 Environmental Auditing 48 Competitive Environment 49 Technological Environment 49 Internal causes of Change 50 Planning for change 52 Contingency plans 52 Leadership 53 Leadership in Managing Change 53 Organisational culture 54 Strategic Decisions 55 Managing Change 56