Search for notes by fellow students, in your own course and all over the country.

Browse our notes for titles which look like what you need, you can preview any of the notes via a sample of the contents. After you're happy these are the notes you're after simply pop them into your shopping cart.

My Basket

You have nothing in your shopping cart yet.

Title: People management in enterprise, Human Resources (AQA 41300104)
Description: These notes are aimed at GCSE students, studying GCSE Studies of Business and Economics. They cover everything in Component 1 (1st year- Smaller Businesses), Unit 4 (People in business- People management in enterprise and Human Resources) of the AQA 4130 specification, however they might be suitable for older/newer specifications. If you want to make sure they are suitable for your specification, ask your exams officer or teacher for the specification number and if you have any further questions, contact me on 13CYalamov@abbeywoodschool.com chrisyalamov@gmail.com

Document Preview

Extracts from the notes are below, to see the PDF you'll receive please use the links above


Unit 1
...
4 of the AQA 4130 specification with a Qualification Accreditation 
Number of 500/4508/8
...
 

Employment, Human Resources and People 
Management 
Permanent employment 
Permanent employees have no end date for their employment
...
  

Advantages 


Permanent employees might be more familiar with the business 



They might feel more valued, making them more motivated 



Secure pool of workers 

Disadvantages 


No opportunities for career development 



Limited earning potential for employees, if the employer is too restrictive 



Less job security, because of mergers, buyouts1 or downsizing 

Temporary employment 
Temporary employment has a set end date, however it can cease at any time, due to 
redundancy, the employee being fired or quitting
...
 

 


You have the option of hiring them permanently when their contract runs out if 
they’re suitable for the position
...
 



Their wage rates are generally higher 

Full time employment 
Full time employment normally means that the employee works more than 35-45 hours a 
week, or a number of hours specified by the employer
...
 

Disadvantages 


The employer will be expected to provide additional Non-monetary incentives, such 
as health insurance 



Payroll fees 

Part time employment 
A part-time worker is someone who works fewer hours than a full-time worker
...
 

Advantages 



Larger pool of employees, some of which may be permanent employees 



2

Relatively low cost, as they are paid for less hours 
You have to pay less for their National Insurance- payable above £144/wk
...
Jobs may 
become available due to several reasons: 


An employee has been made redundant 



An employee has quit 



An employee has been fired 



An employee is on a holiday/maternity/paternity leave3 


In this case, a temporary replacement will be hired, as the former employee is 
expected to come back
...
 

External recruitment 
External recruitment is the practice of hiring people that are not already affiliated with the 
company
...
 
Statutory Maternity Leave is 52 weeks
...
 



Outside people bringing in new ideas that could help the business expand further 



It helps find people with more expertise in the field, which could also help the firm 
grow
...
The post also needs to be advertised, adding an additional 
expense, that can be avoided by recruiting internally
...
A typical example of internal recruitment is when an 
employee moves to a different office or department
...
Some candidates that are 
perfectly suitable for the job could be shortlisted, because of a simple mistake in 
their application form 



References on CVs are more reliable, as they are confirmed by trusted parties within 
the company
...
 

 

The recruitment process 
The hiring process consists of the following seven stages: 
 

Vacancy 
This is what triggers the recruitment process
...
  
 

Person Specification and Job Description 
A firm needs to know what it’s looking for
...
This is called a job description
...
Then, the company needs to make 
a person specification
...
It is derived 
from the job description and does not include the nature of or the responsibilities that come 
with the job
...
The job description can be helpful when advertising the vacancy
...
This can be done in several ways: 
 

An employment agency 
An employment agency is a business that finds employees and employers for those seeking 
them
...
 
 

Job Centres 
A job centre is a place where jobs and employment opportunities are advertised, and 
training courses are provided for people looking for work
...
 

 
 

CVs and Application forms 
When the job is advertised, candidates will be aware of the vacancy, and will submit their 
application forms and CVs
...
A job 
application form is a form that is given to the candidates by the employer to fill out which is 
used to collect some vital information about the candidates
...
 
 

Shortlisting 
Firms will most likely not be able to interview all candidates that have applied
...
Shortlisting is the practice of reducing the list of 
applicants, making the recruitment process faster
...
Shortlisted applicants will usually be 
asked for references, or look for any references on their CV
...
  
 

Selection- Interview 
An interview is the traditional selection method
...
An interview is 
normally a 1-on-1 meeting between the applicant and the head of department, HR 
personnel or another highly managerial member of staff
...
 
 

Advantages: 


Higher management gets to speak to the applicants personally 



They can see how they behave in high-stress situations 



It tests communication skills 



The employer will get to know the candidate 

 

Disadvantages: 



The candidates could provide false information 
The candidate may get nervous prior to the interview
...
 

 

Selection- Assessment 
Sometimes, employers would choose to select a candidate in a different way
...
It assesses an applicant’s 
numeracy, grammar and comprehension skills, as well as their personality, ability to work 
individually and as a part of a team, how they behave in highly stressful situations, etc
...
 
 

Appointment 
Once the employer or agency has selected an applicant/s, the selected applicants are 
appointed
...
 
 

Remuneration(monetary benefits) 
Employees are paid a set sum of money, in exchange for the work they've done
...
 
 

How much do you pay employees? 
The amount of money you pay an employee could depend on how skilled they are, how 
significant their position is, their cost of living, the economy, etc
...
This means that it is mainly used in the primary and secondary sectors, 
as they are the ones that deal with the extraction of commodities and manufacturing
...
  

 
 

Wage 
Wage is a type of remuneration, based on an hourly rate, paid to the employee on a weekly 
basis
...
Being paid a commission means that you’re paid a percentage of the value of 
each product or service you have sold
...
  
 

Overtime 
Employers would sometimes try and encourage employees work for additional hours that 
weren’t outlined in their contract, by increasing their hourly rate
...
Although they are 
both methods of remuneration, there are two key differences
...
A salary is based on an annual rate and is paid on a 
monthly basis
...
They are benefits that are not 
in the form of monetary funds
...
Some examples of non-monetary benefits include:4 



Company car 


4

Free health insurance 
Discounted parking 

Not an exhaustive list 

 


Gym Membership discounts 

 

Legislation 
Equal Pay Act 1970 
This act prohibits any less favourable treatment between men and women in terms of pay 
and conditions of employment
...
 
 

Equality Act 2010 
The Equality Act 2010 Chapter 15, Part 2, Chapter 1, Section 4 lays out the 9 following 
characteristics that are protected characteristics, meaning, no one can discriminate anyone 
based on any of them
...
 

 
It has replaced other Acts of Parliament/Legislation that ensure employees are protected 
against discrimination, such as the Sex Discrimination Act 1975, which has been repealed in 
full by the Equality Act 2010 c
...
This rate normally changes at the start of every fiscal year
...
50 
For people aged 21 to 24- £7
...
60 
For people aged under 18- £4
...
50 

Maternity Leave 
Statutory Maternity Leave 
Eligible employees can take up to 52 weeks’ maternity leave
...
 
 
The earliest that leave can be taken is 11 weeks before the expected week of childbirth, 
unless the baby is born early
...
 
 

6

Subject to change
...
Amounts shown in Great British Pound Sterling
...
98 or 90% of their AWE (whichever is lower) 
Tax and National Insurance need to be deducted
...
It grants employees the rights to: 


a limit of a limit of an average 48 hours a week on the hours a worker can be 
required to work, though individuals may choose to work longer by "opting out"
...
6 weeks' a year
...
 

All employers in the UK must fully comply with the Working Time Directive
...
As stated in c
...
 
 

VDUs and DSEs 
VDU stands for Visual Display Unit
...
They were added to the Health 
and Safety At Work 1974 in 1992
...
DSE stands for 
Display Screen Equipment
...
 

  
Health and safety legislation applies to all employees, however, DSE regulations only apply 
to active VDU users
...
Compliance with such laws might mean that 
the business has to make additional investments, for instance, buying protective clothing
...
Such motivators can result in a higher ROI
...
 
 

Motivation 
Benefits of having motivated staff 
Having motivated staff can be very beneficial for a business and increase its efficiency and 
revenue
...
Giving 
staff more motivators could also lead to higher staff retention, as they will be happy with the 
working conditions and won’t have a reason to look for another job that provides better 
conditions, such as higher pay, more paid time off, etc
...
 

ROI- Return On Investment- sum of money a business has earned as a result of making an 
investment 
8

 
 

Monetary methods of motivation 
Monetary benefits or financial incentive is a sum of money that serves as a motive/stimulus 
for an employee to be devoted to their job and put a lot of time and effort into their work
...
 
 

Non-monetary methods of motivation 
Non-monetary benefits can be used as means of motivation
...
Non-monetary benefits can also be referred to as fringe 
benefits or perks
...
He believes that 
everyone needs to feel good about themselves and the work they’ve done
...
That’s why he 
came up with the hierarchy of needs, shown below
...
These are the most basic, essential 
necessities, such as food, sleep, shelter, etc
...
This can include anything 
from protective clothing, security of body, or it might also involve security of employment, 
healthcare, family, resources, property, etc
...
The next level deals with belongingness and being a part of a community
...
Once this 
level is satisfied, the employer will need to move onto the next level of Maslow’s hierarchy, in 
this case, esteem
...
 
Esteem presents the typical human need to be recognised, valued and respected
...
The next level is 
related to a person’s own perception of their work and its value and purposefulness
...
 
 

Appendices 
Appendix A 
Candidates should understand the benefits of full and part-time employment to the 
business
...
 
Candidates should have an understanding of the factors that determine the level of 
wages/salaries paid to employees, including levels of skill and experience
...
 
Candidates need to understand the use of non-monetary rewards to employees, such as 
fringe benefits
...
 
Candidates should be able to suggest relevant ways by which small businesses might 
motivate their employees
...
 
Candidates need to have an understanding of the legal responsibilities of employers and 
their staff
...
 
 

Appendix B 
The Equality Act 2010 c
...
 
 o

 
http://www
...
gov
...
Act 1974 c
...
 
 w
 a  w
 o  a  h  e
(2)Without   rejudice   o   he   enerality   f   n   mployer’s   uty   nder   he   receding   ubsection,   he   atters 
 p
 t  t  g
 o  a  e
 d  u
 t  p
 s
 t  m
to   hich   hat   uty   xtends  nclude  n   articular— 
 w
 t
 d  e
 i
 i  p
(a)the   rovision   nd   aintenance   f   lant   nd   ystems   f   ork   hat   re,   o   ar   s  s   easonably 
 p
 a  m
 o  p
 a  s
 o  w
 t
 a  s  f  a  i  r
practicable,   afe   nd   ithout   isks   o   ealth; 
 s  a  w
 r
 t  h
(b)arrangements   or   nsuring,   o   ar   s  s   easonably   racticable,   afety   nd   bsence   f   isks   o   ealth  n 
 f  e
 s  f  a  i  r
 p
 s
 a  a
 o  r
 t  h
 i
connection   ith   he   se,   andling,   torage   nd   ransport   f   rticles   nd   ubstances; 
 w  t  u  h
 s
 a  t
 o  a
 a  s
(c)the   rovision   f   uch  nformation,  nstruction,   raining   nd   upervision   s  s   ecessary   o   nsure,   o 
 p
 o  s
 i
 i
 t
 a  s
 a  i  n
 t  e
 s
far   s  s   easonably   racticable,   he   ealth   nd   afety   t   ork   f   is   mployees; 
 a  i  r
 p
 t  h
 a  s
 a  w
 o  h  e
(d)so   ar   s  s   easonably   racticable   s   egards   ny   lace   f   ork   nder   he   mployer’s   ontrol,   he 
 f  a  i  r
 p
 a  r
 a  p
 o  w
 u
 t  e
 c
 t
maintenance   f  t  n      ondition   hat  s   afe   nd   ithout   isks   o   ealth   nd   he   rovision   nd 
 o  i  i  a c
 t
 i  s  a  w
 r
 t  h
 a  t  p
 a
maintenance   f   eans   f   ccess   o   nd   gress   rom  t   hat   re   afe   nd   ithout   uch   isks; 
 o  m
 o  a
 t  a  e
 f
 i  t
 a  s  a  w
 s
 r
(e)the   rovision   nd   aintenance   f      orking   nvironment   or   is   mployees   hat  s,   o   ar   s  s 
 p
 a  m
 o  a w
 e
 f  h  e
 t
 i  s  f  a  i
reasonably   racticable,   afe,   ithout   isks   o   ealth,   nd   dequate   s   egards   acilities   nd   rrangements 
 p
 s
 w
 r
 t  h
 a  a
 a  r
 f
 a  a
for   heir   elfare   t   ork
...
 
(4)Regulations   ade   y   he   ecretary   f   tate   ay   rovide   or   he   ppointment  n   rescribed   ases   y 
 m
 b  t  S
 o  S
 m  p
 f  t  a
 i  p
 c
 b
recognised   rade   nions   within   he   eaning   f   he   egulations)   f   afety   epresentatives   rom   mongst 
 t
 u
 (
 t  m
 o  t  r
 o  s
 r
 f
 a
the   mployees,   nd   hose   epresentatives   hall   epresent   he   mployees  n   onsultations   ith   he 
 e
 a  t
 r
 s
 r
 t  e
 i  c
 w  t
employers   nder   ubsection   6)   elow   nd   hall   ave   uch   ther   unctions   s   ay   e   rescribed
...
                                                               
(  
...
 
 t  e
 o  s
 m
(7)In   uch   ases   s   ay   e   rescribed  t   hall   e   he   uty   f   very   mployer,  f   equested   o   o   o   y   he 
 s
 c
 a  m  b  p
 i  s
 b  t  d  o  e
 e
 i  r
 t  d  s  b  t
safety   epresentatives   entioned  n [F2  ubsection   4)     bove,   o   stablish,  n   ccordance   ith 
 r
 m
 i      s
 ( ] a
 t  e
 i  a
 w
regulations   ade   y   he   ecretary   f   tate,      afety   ommittee   aving   he   unction   f   eeping   nder 
 m
 b  t  S
 o  S
 a s
 c
 h
 t  f
 o  k
 u
review   he   easures   aken   o   nsure   he   ealth   nd   afety   t   ork   f   is   mployees   nd   uch   ther 
 t  m
 t
 t  e
 t  h
 a  s
 a  w
 o  h  e
 a  s
 o
functions   s   ay   e   rescribed
...
   (5),   9,   1,   2,   0(4)(5),   3(2)–(6)   epealed   y Employment   rotection   ct   975   c
...
   8 
S  2  2  3  3  5
 5
 r
 b   
 P
 A  1
 (  7 ,  
 1
F2  ords   ubstituted   y Employment   rotection   ct   975   c
...
   5   ara
...
   not   ltering   ext) 
 e  (
 a
 t
C1  s
...
I
...
   –10 
S  1
 2  2  2  3  3  3
 8  8  a  8  a
 b     1

 2
C2  s
...
7
...
I
...
   (1)  5(1)(2)  6(1)  7(1)  8(1)  10   with art
...
I
...
   (2)(4)   
 2
,    2
)
C3  s
...
)   5
...
2009)   y   he   ealth   nd   afety   t Work   tc
...
I
...
   A  8B   as  nserted   y S
...
   009/1750  art
...
   ­59   pplied   y  
...
   001/2127   rt
...
W
...
)   6
...
2011)   y The   ealth   nd   afety   t   ork   tc
...
I
...
   (1)  3(2)   
 1
 (
 o
 G
 B
 (
 O
 2
 (
 2

 1 ,   )
C5 
...
11
...
I
...
   (1) 
S  2
 m
 (
 b     2

 5
C6 
...
W
...
)   1
...
2014)   y The   enetically   odified   rganisms   Contained   se)   egulations   014   S
...
 
S  2  m
 (
 (
 b     G
 M
 O
 (
 U  R
 2
 (
2014/1663)  regs
...
   (1)  2)   

 1    (
  
 3 ( )

 
C7 
...
W
...
)   1
...
2014)   y The   enetically   odified   rganisms   Contained   se)   egulations   014   S
...
 
S  2  m
 (
 (
 b     G
 M
 O
 (
 U  R
 2
 (
2014/1663)  regs
...
   (1)  2)   

 1    (
  
 3 ( )
C8 
...
10
...
I
...
   (4)  
S  2  m
 (
 b     1
,    4
...
   (3)   odified   E
...
S
...
10
...
I
...
   , 4(2)  with reg
...
   (4)   odified   y S
...
   977/500  reg
...
legislation
...
uk/ukpga/1974/37/section/2 
 


Title: People management in enterprise, Human Resources (AQA 41300104)
Description: These notes are aimed at GCSE students, studying GCSE Studies of Business and Economics. They cover everything in Component 1 (1st year- Smaller Businesses), Unit 4 (People in business- People management in enterprise and Human Resources) of the AQA 4130 specification, however they might be suitable for older/newer specifications. If you want to make sure they are suitable for your specification, ask your exams officer or teacher for the specification number and if you have any further questions, contact me on 13CYalamov@abbeywoodschool.com chrisyalamov@gmail.com