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Assignment

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Table of Contents
Assignment

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Introduction

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Critical Analysis of Infosys Enterprinal Architecture

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Leadership at Infosys

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Enterprial Culture

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Nation Culture Dimensions of India

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Learning Culture

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Organization Structure

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Strategy

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Conclusion

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References

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Introduction
Extensive globalisation, huge technological developments and high consumerism have all
resulted in making the contemporary business environments highly competitive, dynamic and
volatile in nature
...
Burns (2013) indicated the need of existing firms in the
global business environments to implement entrepreneurial strategies in order to adapt with
the business environment changes
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The corporate entrepreneurship is the activity of existing larger
companies establishing smaller and new business units
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Birkinshaw (2003) indicated the
existence of the four schools of corporate entrepreneurship of which, interpreneurship is one
among them
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In
other words, intrapreneurship involves in encourages the employees existing in an organisation
to act as entrepreneurs by still staying within that organisation itself
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This report intends in focusing on an
intrapreneurial organisation and evaluates the way in which this organisation reacts and creates
the environmental change
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This evaluation is carried out by
considering the score of organisation’s environment obtained from corporate entrepreneurship
audit
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This critical analysis and evaluation
underpinned by the relevant theoretical models and frameworks help in identifying the way in
which Infosys differs from the conventional firms

and the various of drivers of success for

Infosys
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Section 1 gives brief
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introduction, section 2 provides the analysis of Infosys entrepreneurial architecture and the
third section provides conclusion with possible recommendations for Infosys Company
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Infosys was established in the year 1981
in India and has currently become a global leader in the consultation and IT services company
(Infosys, 2018a)
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This organization has been adopting
employee’s stock program, which helped in creating some of Indian’s Millionaires who are first
salaried by Infosys (Infosys, 2018b)
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Figure 1: Infosys entrepreneurial architecture
The vision of Infosys is ‘to build tomorrow’s enterprise’
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From initial value
of 250 USD, Infosys technology has currently become a company with value of $11
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Among the various strategic business units of Infosys, this report focuses on Infosys IT
services and consulting strategic business unit to analyse its entrepreneurial architecture
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The
evaluation of entrepreneurial architecture and the way this organization supports
intrapreneurship is identified by analysing the leadership culture, structure and strategy of this
organization
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With respect to Infosys the corporate entrepreneurialaudit has indicated a score of above 90%,
indicating that most of the leaders in this organization are entrepreneurial leaders
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The corporate
entrepreneurship audit reveals that all the leaders in Infosys posses most of the characteristics
of an entrepreneurial leader
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This development model is indicated to
have three main implications for the company such as (1) growth must occur at all organization
levels, (2) growth must occur from vision that is communicated across the organization (3)
employees must take extra mile to reach organizational goals (Intel, 2018g)
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Vision must be
realistic, inspiring, attractive, and credible with shared image (Kotter, 1996)
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In the same way, the company’s
mission statement (Infosys, 2018d) is based on three core values of the company in maintaining
curiosity, honesty and fairness towards the employees and is realistic
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Narayana Murthy possesses the characteristics of a visionary and
transformational leader
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Murthy has helped is being thoughtful
and provide clear direction that is currently helping the company to become market leader in
innovation and digital transformation (Infosys, 2018e)
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Transactional leaders involve in
motivating employees through tangible exchanges between the employee and manager
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The ability of Infosys to become the global leader in the IT consulting and
next-generation digital services from a small start-up company clearly shows the
transformational leadership style adopted by Mr
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The information
technology sector in which Infosys is operating is highly dynamic with the need of continuous
change and innovation
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Murthy, Infosys Company is
able to continuously innovate and adapt to the continuouschanges occurring in the business
markets
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The
ability of this organizational change to be successfully aligned with the vision of Infosys reveals
the visionary and transformational leadership exhibited by Mr Murthy (Founder) and Gopala
Krishnan the managing director and CEO at Infosys, Bangalore (Icmrindia, 2018)
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Entrepreneurial Culture
Entrepreneurial culture at Infosys Limited is analysed by applying four cultural dimensions by
Hosfede (2018a)
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These four dimensions of nation culture are power distance,
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individualism versus collectivism, masculinity versus feminity and uncertainty avoidance index
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These scores for Indian nation culture are given in figure 2
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The higher power distance index (70) of India indicates that
this country is high power distance country having hierarchical order in the organizations
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The second dimension individualism indicates as the extent at which preference is given to
them (Hosfede, 2018a)
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As a result, the employees of Infosys limited
give preference to working in groups and at the same time preference to individual working
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This intermediate score also indicates the
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value given by Indian companies like Infosys to employee-employer relationships in making
promotion and hiring decisions with in the organizations
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The score of 56
indicates India is a masculine society where the society is driven by achievement, success and
competition
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Uncertainty avoidance is the next dimension which specifies the preference given by society
members in dealing with uncertainty (Hosfede, 2018a)
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Therefore employees and management at
Infosys Limited tend to have high acceptance to any kind of uncertainties, new ideas generated
and the innovative products
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On the other hand, Infosys has
become a learning organization in order to support continuous learning process that helps the
company to achieve long term success
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At Infosys, thoughtful leadership is aimed at promoting learning culture through implementing
world class training infrastructure like global education centre at Mysore
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This help Infosys in developing next generation learning platform that is capable of identifying
and meeting the changing learning needs of its employees over the past 3
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At Infosys, learning is made fun and is made part of the work in the organization
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Infosys wings
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span is the next generation learning solution that can help develop supportive learning culture
and accelerate talent transformation process (Infosys, 2018g)
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The innovative services developed by Infosys such as shopping trip 360, incubation
of OnMobile global service firm into Infosys are examples of the innovative services initiated by
employees at Infosys
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Organization Structure
Organizational structure specifies the different hierarchy levels existing in an organization,
relations existing and the type of communication existing within the organization (Burns, 2013)
...


Figure 3: Organisation structure at Infosys (Infosys, 2011)
Infosys consists of matrix organizational structure where the reporting relationships among the
employees are set in the form of a matrix
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This way of adopting matric
organization structure by Infosys is part of the liberalization process that has begun under the
leadership of new CEO Vishal Sikka (Mendonca, 2015)
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In this
realigned organizational structure, Infosys consists of combination of matrix and hierarchical
organization structure where high emphasis is given to deliver value in the groups and
collaboration among the employees
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The matrix organization structure allows the
employees to focus on self development by respecting their success and talent within the
organization
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The non executive chairman of Infosys,
Sheshasayee specified that the role of HR manager in this matrix organization structure at
Infosys is a choreographer who is involved in managing several groups together for problem
solving process (Mendonca, 2015)
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Full
implementation of this matrix organization at Infosys is helping the employees to report directly
to their superiors and at the same time acquired the resources needed from different
departments to undertake intrapreneurship activities
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As a result of this
realignment, the organization structure at Infosys has been organized into delivery, business and
the sales enabling functions
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Therefore, the existence of little hierarchy along with matrix based organization structure at
Infosys is justified based on the fact that absence of hierarchy can result in employees making
wrong directions because of lack of the experience (Burns and Stalker, 1961)
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Strategy
Strategy is defined by Porter (1996) as the one involving various tradeoffs and the choices that
define long-term orientation of an organization
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As given in figure 4, emergent strategy is the one that
evolves based on the internal and external environment while deliberate strategy is the actually
planned strategy by the organization (Mintzbergand Waters, 1985)
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This is mainly because of the company changing its strategy every time a new CEO has been
appointed
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This

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navigate your next strategy can be considered as emergent strategy as this strategy has been
evolved based on the need of Infosys undergoing rapid innovation to adopt itself to the
changing information technology business market
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This emergent strategy of
Infosys is helping the company to support innovation and at the same time have appropriate
polices to address any kind of uncertainties and risks that could arise from this strategy
implementation
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This clearly shows the ability of emergent strategy implemented
in Infosys to be highly flexible, responsive despite facing criticism in losing the control within the
organization
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The emergent strategy adopted by Infosys can be better justified based on the fact that the IT
consulting sector in which Infosys is currently operating is highly dynamic and competitive
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The emergent strategy helped Infosys don’t stick on one plan but
to allow flexibility in changing their direction according to the business strengths and the
competitor action in the industry
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However, this emergent strategy can result in organization
lacking, proper strategic control and proper plan for its long term growth
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Because of this reason the strategic score has
lightly decreased in Infosys
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This analysis has
identified that Infosys is having appropriate leadership and supportive entrepreneurial culture
in order to respond to different environmental changes
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In this way of improving strategy formulation and
organization structure helps Infosys to effectively respond and also create environmental
change their by gaining competitive advantage in the industry
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(2018)
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Available [Online]at:
https://www
...
com/news/business/companies/salil-parekh-announces-4-pi
llars-of-his-strategy-for-infosys-to-hive-off-3-units-2548641
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M
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J
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 Full range leadership development: Manual for the
Multifactor Leadership Questionnaire (pp
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Palo Alto, CA: Mind Garden
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(2003)
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 Strategy and Business,
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(2008)
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Palgrave Macmillan
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(2013)
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Palgrave Macmillan Limited
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, & Stalker, G
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(1961)
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 Innovation
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D
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 Strategic management journal, 5-15
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National culture
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hofstede-insights
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Compare countries
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hofstede-insights
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Country Comparison
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hofstede-insights
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(2011)
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 Online
readings in psychology and culture, 2(1), 8
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Leadership Crisis
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icmrindia
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htm#Infosyss
_Leadership_Development_Model, Accessed by: [08/11/2018]
● Infosys (2011)
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Available [Online] at:
https://www
...
com/investors/reports-filings/annual-report/annual/Documents/AR
-2011/Additional-Information/Management_Structure
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Infosys Announces Realignment of Organizational Structure
...
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com/products-and-platforms/wingspan/pages/index
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● Infosys (2018a)
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Available [Online] at:
https://www
...
com/enterprise-architecture/Pages/overview
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About Us
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infosys
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Subsidiaries
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infosys
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aspx, Accessed by: [13/11/2018]
● Infosys (2018d)
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Available [Online] at:
https://www
...
com/newsroom/press-releases/Pages/organization-change-vision-b
te
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History
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●
Infosys (2018f)
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https://www
...
com/about/management-profiles/Pages/executive-officers
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How Impactful is Your Organization’s Learning
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infosys
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https://www
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com/leadership-institute/, Accessed by: [13/11/2018]
● Infosys (2018h)
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...
com/enterprise-architecture/Pages/offerings
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Leading Change
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 Google Scholar
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https://economictimes
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