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Title: Communication and it's types
Description: From these notes you will know abou the definition and different kinds of communication with example. These notes are especially meant for the UG & PG students.
Description: From these notes you will know abou the definition and different kinds of communication with example. These notes are especially meant for the UG & PG students.
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Communication and its Types
The word / term communication comes from a latin word communicare"
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Defination
communication is a process by which information is exchanged between individual through a
sign, symbols or behaviour
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Communication involves (at least) one sender, a message and a recipient
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(1) verbal communication:- Verbal communication refers to the act of sharing information
between individuals by the use of spoken words or speech or sign language
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verbal communication is of two types i
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written comunication and oral communication
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It is done through channels such as letters, text message,
emails, social media, manuals reports, telegrams, memos, bulletins, circulars &
books
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Oral communication includes communication through word of mouth, spoken words,
conversation and also any other messages
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(2) Non-verbal Communication:- Non-verbal communication involves passive
communication through the use of gesture, tone of voice, body language, facial
expression, eye contact and posture to share our thoughts and Feelings
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(B) on the basis of style and purpose, communication may be formal and informal type :
(1) Formal communication: - Formal communication refers to the flow of official
information through proper predefined channels and routes
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Formal
communication follows a hierarchical structured and chain of command
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Vertical communication is the communication where the information or messages flows
between or among the subordinates and superiors of the organization
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ii) upward communication: It is opposite to downward communication i
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information or
message flows from subordinate to superior
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communication within a team is an example of horizontal communication
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(c) Diagonal Communication:- This is the communication across the cross functional levels
of employees from various departments of the organization
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The informal communication is the casual and unofficial form of communication where the
information is exchanged spontaneously between two or more persons without conforming
the prescribed official rules, processes, system, functions and chain of command
Title: Communication and it's types
Description: From these notes you will know abou the definition and different kinds of communication with example. These notes are especially meant for the UG & PG students.
Description: From these notes you will know abou the definition and different kinds of communication with example. These notes are especially meant for the UG & PG students.