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Unit 5 spec - Assignment about health and social Unit 5 work
and what to do
Health Education and Promotion (University of Bradford)

UNIT 5 : NIEETING INDIVIDUAL CARE AND SUPPORT NEEDS

Unit 5: Meeting Individual Care and Support
Needs
Level: 3
Unit type: Internal
Guided learning hours: 90

Unit in brief
Learners focus on the principles and practicalities that underpin meeting individuals' care and
support needs, which are the foundation of all the care disciplines
...
This unit
introduces you to the values and issues that need to be considered when planning care and support
that meet the needs of an individual in a health and social care environment
...
You will examine factors that
can impact the professionals who provide the care and support, and the challenges that must be
overcome to allow access to good quality care and health services
...
You will reflect on these methods when you

consider the importance of multi-agency working in providing a package of care and support that
meets all the needs of individuals
...

This unit will be useful if you are intending to pursue a career in social care or healthcare, for
instance as a social worker or health visitors, practice nurse or occupational therapist
...


Learning aims
In this unit you will:

A Examine principles, values and skills which underpin meeting the care and support
needs of individuals
B Examine the ethical issues involved when providing care and support to meet
individual needs

C Investigate the principles behind enabling individuals with care and support needs
to overcome challenges

D Investigate the roles of professionals and how they work together to provide the
care and support necessary to meet individual needs
...


C1 Enabling individuals to
overcome challenges

care and support needs to
overcome challenges

C2 Promoting personalisation
C3 Communication techniques

D Investigate the roles of
professionals and how they
work together to provide the
care and support necessary to
meet individual needs

D1 How agencies work
together to meet individual care
and support needs
D2 Roles and responsibilities
of key professionals on
multidisciplinary teams

A report based on case studies
on how working practices are

used to successfully meet
ndividual needs
...

Importance of preventing discrimination
...
g
...


A2 Skills and personal attributes required for developing relationships with individuals
To include:
• the 6Cs — care, compassion, competence, communication, courage and commitment
• people skills — empathy, patience, engendering trust, flexibility, sense of humour,
negotiating skills, honesty and problem-solving skills
• communication skills — communicating with service users, colleagues and other
professionals, e
...
active listening and responding, using appropriate tone of voice and
language, clarifying, questioning, responding to difficult situations
• observation skills, e
...
observing changes in an individual's condition, monitoring children's
development
• dealing with difficult situations
...

• Attachment and emotional resilience theory, to include the effect of secure attachments
and support on emerging autonomy and resilience
...

• Empathy theories, e
...
Johannes Volkelt, Robert Vischer, Martin Hoffman and Nlax Scheler
...

Managing conflict with service users, carers and/or families, colleagues
...

Balancing services and resources
...

• Sharing information and managing confidentiality
...
All
legislation and guidance must be current and applicable to England, Wales or Northern
Ireland
...
g
...

• Legislation, e
...
Mental Health Act 2007, Human Rights Act 1998, Mental Capacity Act
2005, National Health Service Act 2006 Section 140, Equality Act 2010, Care Act 2014
...
g
...

Pearson BTEC Level 3 National Extended Certificate in Health and Social Care —
Specification — Issue 3 — 3une 2016 @ Pearson Education Limited 2015

37

UNIT 5 : NIEETING INDIVIDUAL CARE AND SUPPORT NEEDS

• How this guidance may be counterbalanced by other factors, e
...
religion, personal choice,
government policies
...

• Methods of identifying challenges, to include observation, focus groups, talking to
individuals informally or via questionnaires
...

• Role of policy frameworks in minimising challenges, including:

o NHS Patient Experience Framework, in particular understanding of the eight elements
that are critical to the service users' experience of NHS services
o Health Action Plans and how they are used to minimise challenges
o Adult Social Care Outcomes Framework (ASCOF)
a Common Assessment Framework (CAF)
...

C2 Promoting personalisation

• Personalisation — ensuring that every person receiving care and support is able to set
their personal goals and has choice and control over the shape of their care and support
...

• The importance of promoting choice and control and the financial impact of this on
care provision
...

• Types of communication examples, to include verbal, body language, written, formal
and informal
...

• Theories of communication, to include Argyle, Tuckman, Berne
...


Learning aim D: Investigate the roles of professionals and how they work
together to provide the care and support necessary to meet individual needs
D1 How agencies work together to meet individual care and support needs

• Role of organisations responsible for commissioning healthcare services, e
...
Clinical
Commissioning Groups in England, Local Health Boards in Wales, Health and Social Care
Board in Northern Ireland; formation, organisation roles and members
...
g
...

• Role of bodies responsible for integrating health and social care, e
...
Health and
Wellbeing Boards (HWB)
...

• The Education, Health and Care plan (EHC)
...

• Specific roles and responsibilities relating to meeting individual needs of a variety of health
and care professionals in a multidisciplinary team, to include:
o healthcare professionals, e
...
GP, nurse, paediatrician, clinical psychologist
o social care professionals, e
...
social worker, occupational therapist
o education professionals, e
...
special educational needs co-ordinator
(SENCO), educational psychologist
a allied health professionals, e
...
speech and language therapist
o voluntary sector workers, e
...
Macmillan nurses, family support workers
...
g
...

D3 Maintaining confidentiality
•

Definition of confidentiality
...
g
...

• Codes of practice for care workers establishing importance of confidentiality
...
g
...

• Role of the Health and Social Care Information Centre (HSCIC)
...

• The importance of sharing information with colleagues, other professionals, the individual
with care needs and their family
...


• Bodies that control the management of information, e
...
the National Adult Social Care

Intelligence Service (NASCIS)
...
Legislation and codes of practice must be current and applicable to
England, Wales or Northern Ireland, e
...
:

a Data Protection Act 1998
o The Freedom of Information Act 2000
a Mental Health Act 2007
o Mental Capacity Act 2005

o Care Quality Commission (CQC) codes of practice
o The Health and Care Professions Council (HCPC) codes of practice
...
P1 Explain the importance of
promoting equality and diversity
for individuals with different
FlI2I2dS'
A
...



...


...


Learning aim B: Examine the ethical issues involved
when providing care and support to meet individual
needs
B
...


B
...


A
...

BC
...


Learning aim C: Investigate the principles behind
enabling individuals with care and support needs to
overcome challenges
C
...

C
...


C
...


Learning aim D: Investigate the roles of professionals
and how they work together to provide the care and
support necessary to meet individual needs
D
...

D
...

D
...


D
...

D
...


D
...

D
...


40
Pearson BTEC Level 3 National Extended Certificate in Health and Social Care —
Specification — Issue 3 — 3une 2016 Oc Pearson Education Limited 2015

UNIT 5 : NIEETING INDIVIDUAL CARE AND SUPPORT NEEDS

Essential information for assignments
The recommended structure of assessment is shown in the unit summary along with suitable forms
of evidence
...


There is a maximum number of two summative assignment for this unit
...
P1, A
...
P3, C
...
P5, A
...
M2, B
...
M4, A
...
D2)
Learning aim: D (D
...
P7, D
...
M5, D
...
D3, D
...
Teachers must provide learners with a
range of case studies to choose from, or learners can choose their own case study with
the teacher's approval
...


Learning aims A, B and C
For distinction standard, learners will select material from the provided case studies which allows

them to explore the issues surrounding equality and diversity, and preventing discrimination, and
how successfully promoting anti-discriminatory practice has been achieved for each case study
...

Learners must demonstrate clear understanding of the skills and attributes needed by professionals

in order to meet individual care and support needs
...
Learners must demonstrate clear understanding of all of the
terminology used in a health and social care context
...
Learners must suggest how

professionals could best minimise risk and balance resources, to reach a justified conclusion of how
this can have a positive impact on the individual
...
They must consider the advantages and disadvantages of the
strategies and use detailed analysis and research to reach reasoned and valid conclusions and
recommendations
...
Learners must consider the different approaches used by professionals when
communicating with individuals with care needs and make reasoned judgements about the success

of the communication techniques used
...
Learners will be expected to use vocational language to
explore empathy and how professionals could establish trust with the individuals in their different
care environments
...
They could consider

the impact of these skills on individuals when preventing discrimination
...
They should analyse
the value of each in explaining the importance of professionals building positive relationships with
individuals
...

Learners will carefully consider different ethical theories and approaches and draw conclusions about
how the application of each one may impact on meeting individual care and support needs
...


42
Pearson BTEC Level 3 National Extended Certificate in Health and Social Care —
Specification — Issue 3 — 3une 2016 Oc Pearson Education Limited 2015

UNIT 5 : NIEETING INDIVIDUAL CARE AND SUPPORT NEEDS

Learners will use vocational language to analyse the success of strategies and communication
techniques when used by professionals to overcome the challenges faced by individuals with care
and support needs
...

Learners could research the range of legislation and codes of practice used when overcoming
challenges, using information from recognised sources
...
Learners must recall and relate knowledge of
how the professionals in the case studies promote equality and diversity and the skills and
attributes needed to do this
...
Learners must explain the key principles of providing care,
showing an understanding of the skills and attributes required by those professionals who meet the
care and support needs of individuals
...
They should produce evidence of their
understanding that is up to date, well referenced and relevant
...

Learners will recall and relate in some detail, knowledge of the strategies and communication
techniques used by professionals
...
They could also explain the relevant legislation or codes of practice
...

Learners will recall knowledge relating to the care and support needs of each individual and relate
it to how each professional promotes personalisation and recognises individual preferences and
promotes choice when enabling individuals to overcome challenges
...

Lea rning aim D
For distinction standard, learners will draw on and bring together their knowledge and
understanding across learning aims to make suitable judgements on how successful multi-agency
and multidisciplinary working meets individual needs
...

Learners will consider how different organisations and professionals on the multi-agency and
multidisciplinary teams work together to justify the suitability of each in providing support to meet
each individual's needs, while managing information and maintaining confidentiality
...
They could
go on to make reasoned judgements about the importance of legislation and codes of practice in
managing information and maintaining confidentiality
...

For merit standard, learners will give supported reasons for the benefits of organisations and
professionals on multi-agency and multidisciplinary teams providing co-ordinated care and
support for individuals
...
Learners will actively reflect on how codes of practice and
legislation impact on multidisciplinary working
...


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43

UNIT 5 : I‘•1EETING INDIVIDUAL CARE AND SUPPORT NEEDS

For pass standard, learners will determine the level of impact that the roles and responsibilities of
three members of the multidisciplinary team from the case studies have in meeting individual support
needs, and how organisations work together to commission and provide care for individuals
...

Learners must recall and relate knowledge and understanding of how members of the multidisciplinary
team manage information
...

Learners' research must be relevant to the given case studies and information must be selected and
organised to reach suitable conclusions
...
This
unit may be taught alongside:
• Unit 10: Sociological Perspectives
• Unit 11: Psychological Perspectives
• Unit 12: Supporting Individuals with Additional Needs
• Unit 14: Physiological Disorders and their Care
• Unit 17: Caring for Individuals with Dementia
• Unit 18: Assessing Children's Development Support Needs
• Unit 19: Nutritional Health
• Unit 20: Understanding Mental Wellbeing
...
There is no
specific guidance related to this unit

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