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Exam Paper for Supply Chain Management in BBA (With
Answers)
PAPER # 1
**Supply Chain Management - BBA Exam Paper**
**Duration**: 2 hours
**Instructions**:

1
...

2
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3
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4
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**Section A: Multiple-Choice Questions (20 points)**

Choose the correct answer for each question
...
What is the primary goal of supply chain management?
a) Maximizing individual departmental performance
b) Minimizing customer satisfaction
c) Maximizing overall supply chain performance
d) Minimizing supplier relationships

2
...
JIT (Just-In-Time) inventory management aims to:
a) Maximize inventory levels for safety
...

c) Reduce waste and improve efficiency
...


4
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ABC analysis is a technique used for:
a) Classifying customers by demographics
...

c) Analyzing supplier performance
...


**Section B: Short-Answer Questions (30 points)**

6
...


7
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Define supplier relationship management (SRM) and explain its significance in supply
chain management
...
Briefly describe the differences between push and pull supply chain strategies
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How can a company mitigate supply chain risks, and why is risk management
crucial in supply chain operations?

**Section C: Essay Question (50 points)**

11
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Write
a well-structured essay that discusses the following:

a) The importance of sustainability in supply chain management
...

c) The potential benefits and challenges of integrating sustainability into the supply
chain
...
c) Maximizing overall supply chain performance
2
...
c) Reduce waste and improve efficiency
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d) Distribution and logistics
5
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PAPER # 2

**Section A: Multiple Choice Questions (1 mark each)**

1
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b) The management of the flow of goods, information, and finances across the entire
supply chain
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d) The process of outsourcing all supply chain activities to third-party logistics
providers
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Which of the following is not a primary objective of supply chain management?
a) Cost Reduction
b) Customer Satisfaction
c) Speed and Flexibility
d) Market Expansion

Answer: d

3
...

b) To optimize production schedules
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d) To predict future customer demand accurately
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What does "Just-In-Time" (JIT) inventory management aim to achieve?
a) Minimize storage costs by maximizing warehouse capacity
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c) Maximize safety stock to ensure no stockouts
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Answer: b

5
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Define the Bullwhip Effect in supply chain management and explain how it can be
mitigated
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It often occurs
due to order batching, lead time variability, and lack of communication between supply
chain partners
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7
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Answer: Vendor-Managed Inventory (VMI) is a supply chain arrangement in which the
supplier takes responsibility for managing and replenishing the buyer's inventory
...
However, challenges may include concerns about data sharing and
potential loss of control for the buyer and the need for a high level of trust between the
parties involved
...
Describe the key components of a sustainable supply chain
...
Key components include responsible sourcing, energy-efficient operations,
waste reduction, and ethical labor practices
...


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PAPER # 3
Part A: Multiple Choice
1
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(b) The management of the relationships between a
company and its suppliers
...
(d) All of the
above
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Which of the following is NOT a key component of supply chain management?
(a) Transportation (b) Warehousing (c) Inventory management (d) Marketing
3
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What is the purpose of inventory management?
(a) To ensure that a company has enough inventory to meet customer demand
...
(c) To improve customer service
...

5
...
(b) Warehousing is the process of receiving,
storing, and shipping goods, while transportation is the movement of goods from one
point to another
...
(d)
None of the above
...
(d)
2
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(a)

7

4
...
(a)
Part B: Long Answer
1
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There are three main types of supply chain strategies: lean, agile, and hybrid
...
They are
characterized by low inventory levels, just-in-time production, and close
collaboration with suppliers
...
They are characterized by high inventory levels, quick product
development cycles, and a willingness to make changes to the supply chain as
needed
...
They
are typically used by companies that operate in multiple industries or have a

diverse range of products
...
Discuss the importance of inventory management in supply chain management
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It is an essential part of supply chain
management because it helps companies to meet customer demand, reduce costs, and
improve customer service
...





Push strategies are based on forecasting customer demand and producing
goods or services in advance of that demand
...


The best inventory management strategy for a company will depend on a number of
factors, including the type of industry it operates in, the nature of its products or
services, and its customer base
...
What are the challenges of managing a global supply chain?

8

Managing a global supply chain presents a number of challenges, including:








Distance: Global supply chains can be very long and complex, which can make it
difficult to coordinate and manage the flow of goods and services
...
This can lead to communication problems and
misunderstandings
...

Technology differences: Global supply chains may involve companies with
different levels of technological sophistication
...


Companies that are able to overcome these challenges can be more competitive in the
global marketplace
...
The three main types of supply chain strategies are lean, agile, and hybrid
...
Inventory management is important in supply chain management because it
helps companies to meet customer demand, reduce costs, and improve
customer service
...
The challenges of managing a global supply chain include distance, cultural
differences, political and economic instability, and technology differences
...
Supply chain management is the process of:
(a) Managing the flow of goods and services from raw materials to the end
customer
...
(c) Managing the marketing
process
...

2
...
Which of the following is a major challenge in supply chain management?
(a) Forecasting demand (b) Managing inventory (c) Transporting goods (d) All of
the above
Answers:
1
...
(d)
3
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What are the different types of supply chains?
2
...
What are the key challenges in managing a global supply chain?
Answers:
1
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Push supply chains: These supply chains are driven by production
schedules
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2
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The key challenges in managing a global supply chain include:
o

Cultural differences

o

Language barriers

o

Transportation costs

o

Tariffs and regulations

Section C: Long Answer Questions
1
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2
...

3
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Answers:
1
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Sourcing: This stage involves identifying and selecting suppliers
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o Warehousing: This stage involves storing finished products until they are
needed
...

o Delivery: This stage involves delivering finished products to the customer
...
The different types of inventory control methods are:
o

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o

o

o

Fixed-order-quantity method: This method involves ordering a fixed
amount of inventory at regular intervals
...

Just-in-time (JIT) method: This method involves ordering inventory only

when it is needed
...
Technology has had a significant impact on supply chain management
...
Additionally, new technologies such as
blockchain and artificial intelligence are being used to improve the efficiency and
transparency of supply chains
...
Which of the following is NOT a component of supply chain management? (a)
Planning (b) Sourcing (c) Manufacturing (d) Marketing
2
...
Which of the following is a type of inventory control system? (a) Just-in-time (JIT)
(b) Economic Order Quantity (EOQ) (c) Material Resource Planning (MRP) (d) All
of the above
4
...
Which of the following is a type of warehousing system? (a) Cross-docking (b)
Public warehousing (c) Private warehousing (d) All of the above
Answers:
1
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(c)
3
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(d)
5
...
What are the four key components of supply chain management?
2
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What are the different types of inventory control systems?
4
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What are the different types of warehousing systems?
Answers:
1
...
The benefits of implementing a supply chain management system include:
o

Reduced costs

o

Increased efficiency

o

Improved customer service

o

Increased profitability

3
...
The different types of transportation modes include:
o

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Truck

o

Ship

o

Train

o

Air

5
...
Discuss the different types of supply chain strategies
...
Explain the importance of supplier relationship management in supply chain
management
...
Describe the different steps involved in the product development process
...
Discuss the challenges and opportunities of supply chain management in the
digital age
...
The different types of supply chain strategies include:
o

Lean supply chain strategy: This strategy focuses on minimizing inventory
levels and improving efficiency
...


o

Cost-effective supply chain strategy: This strategy focuses on minimizing
costs while maintaining a certain level of customer service
...


2
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SRM is important in supply chain
management because it can help to reduce costs, improve quality, and increase
reliability
...
The different steps involved in the product development process include:

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o

Idea generation

o

Concept development

o

Product design

o

Prototyping

o

Testing

o

Launch

4
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

Each question carries equal marks
...


Q1
...

Answer:
Supply chain management (SCM) is the process of planning, organizing, and executing
all activities involved in the movement of goods and services from suppliers to
customers
...

SCM is important because it can help businesses to:


Reduce costs



Improve efficiency



Increase customer satisfaction



Improve product quality



Reduce risk

Q2
...

Answer:
The different components of a supply chain can be divided into three main categories:


Upstream: This includes all of the activities involved in getting the raw materials
and components needed to produce the product
...

Downstream: This includes all of the activities involved in getting the finished
product to the customer
...
Explain the different types of inventory
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Finished goods: This inventory includes all of the finished products that are ready
to be sold to customers
...

Safety inventory: This inventory is kept to protect against unexpected fluctuations
in customer demand or supply disruptions
...

Q4
...

Answer:


The different factors that affect transportation costs include:








Mode of transportation: The mode of transportation that is chosen will have a
significant impact on the cost of transportation
...

Distance: The distance that the goods need to be transported will also affect the
cost of transportation
...
Heavier and larger goods will cost more to transport
...


Traffic conditions: Traffic conditions can also affect the cost of transportation
...

Q5
...



Answer:
There are two main types of warehousing:




Public warehousing: Public warehousing is a service that is provided by thirdparty logistics providers (3PLs)
...

Private warehousing: Private warehousing is when a business owns and
operates its own warehouse
...




Cross-docking warehouses: Cross-docking warehouses are used to temporarily
store goods while they are being transferred from one mode of transportation to
another
...

Answers to Additional Questions
Q6
...



Answer:
Customer communication is important in supply chain management because it helps to
ensure that the customer receives the right product, at the right time, and in the right
condition
...

There are a number of different ways to communicate with customers, such as:






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Email: Email is a convenient and efficient way to communicate with customers
...

Phone: Phone calls are a more personal way to communicate with customers
...

Live chat: Live chat is a real-time way to communicate

PAPER # 7
Multiple Choice Questions
1
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Planning

o

B
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Making

o

D
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What is the main purpose of inventory management?
o

A
...


o

B
...


o

C
...


o

D
...


3
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Air

o

B
...
Rail

o

D
...
Warehouse

4
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Centralized purchasing occurs when all purchasing decisions are made
by a single department, while decentralized purchasing occurs when
purchasing decisions are made by individual departments or business
units
...
Centralized purchasing is more efficient, while decentralized purchasing
is more flexible
...
Centralized purchasing is less risky, while decentralized purchasing is
more risky
...
All of the above
...
What is the main goal of supplier relationship management?
o

A
...


o

B
...


o

C
...


o

D
...


Short Answer Questions
1
...

2
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What are the three main types of inventory?
4
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What are the four key elements of supplier relationship management?
Long Answer Questions
1
...

2
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3
...

4
...

5
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Answers
Multiple Choice Questions
1
...
D
3
...
A
5
...
Supply chain management is the process of planning, organizing, and executing
the flow of goods and services from suppliers to customers
...
The four main components of supply chain management are planning, sourcing,
making, and delivering
...
The three main types of inventory are raw materials, work-in-progress, and
finished goods
...
Centralized purchasing is more efficient and less risky, while decentralized
purchasing is more flexible
...
The four key elements of supplier relationship management are collaboration,
communication, risk management, and performance management
...
The different types of supply chain strategies include:
o

Agile: This strategy is focused on responding quickly to changes in
demand
...


o

Responsive: This strategy is focused on meeting customer demand
quickly and efficiently
...


2
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Transportation can be expensive, so it is important to choose the right mode of
transportation for the job
...
The steps involved in the inventory management process are:

22

o

Forecasting demand

o

Ordering inventory

o

Receiving inventory

o

Storing inventory

o

Issuing inventory

o

Tracking inventory

4
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The benefits of supplier collaboration include:
o

Reduced costs

o

Improved quality

o

Increased innovation

o

Reduced risk

**End of Exam Papers**
Please note that this is a sample exam papers, and the answers provided are for
reference only
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...
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3
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5
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BBA Study Material
7
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Supply Chain Management Answers
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11
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13
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BBA Exam Preparation
15
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Supply Chain Management Case Study

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19
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Supply Chain Management Sample Questions
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Supply Chain Management Test Bank
27
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Supply Chain Management Reference
37

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