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CBSE CLASS 12 BUSINESS STUDIES
CHAPTER – 6
STAFFING
REVISION NOTES

MEANING OF STAFFING
Staffing has been described as the managerial function of filling and keeping filled the positions
in the organisation structure
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IMPORTANCE OF STAFFING

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STAFFING AS A PART OFHUMAN RESOURCE MANAGEMENT (HRM)

• Staffing function deals with human element, this plays an important role in the success of an
organisation
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• Human Resource Management Involves procuring, developing, maintaining and appraising
competent and satisfied workforce to achieve the goals of the organization efficiently and
effectively
...
Estimating Manpower Requirement:

•

•
•

Drafting work force requirements in an organisation, defining the job related activities
and recruiting personnel’s with a specific set of skills, knowledge, qualification and
experience
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It helps in determining whether an enterprise is overstaffed or under staffed and also
enables an organisation to make necessary steps to take corrective action
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Recruitment:

•
•

Recruitment may be defined as the process of searching for prospective employees and
stimulating them to apply for jobs in the organisation
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It ensures that the organisation gets the best candidate
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Placement refers to the employee occupying the position or post for which the person
has been selected
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Training and Development:
•
•

Systematic training helps in increasing the skills and knowledge of employees in doing
their jobs through various methods
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Once an employee has undergone a training, his/ her performance is evaluated
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Promotion and career planning is very important to boost the morale of employees and
motivate them to utilize their full potential
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Compensation:
Compensation refers to all forms of payment made by an enterprise to their employees
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g
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RECRUITMENT

Recruitment may be defined as the process of searching for prospective employees and
stimulating them to apply for jobs in an organization
...
Internal Sources of Recruitment:
Internal sources refer to inviting candidates from within the organization
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•Employees are motivated
to improve their
performance
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•No wastage of time on
the employee training
and development
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•The scope of induction of
fresh talent is reduced
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•The spirit of competition
among the employees
may be hampered
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• Promotions: It means
placing an employee to a
higher position carrying
higher responsibilities,
prestige, facilities and
pay
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The common methods of external sources of recruitments are:
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This list can be screened and best candidate is selected
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Advertisement: Advertisement media is used when a wider range of candidates to choice
are required
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6

PRELIMINARY
SCREENING

SELECTION TESTS

EMPLOYMENT
INTERVIEW

REFERENCE AND
BACKGROUND
CHECK

SELECTION
DECISION

MEDICAL
EXAMINATION

JOB OFFER

CONTRACT OF
EMPLOYMENT

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(b) Aptitude Tests: It is a measure of individuals potential for leaning new skill
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(d) Trade Tests: It measures the existing skills of an individual
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to seek more information about the candidate
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4
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They conduct a search into candidate’s family background, past employment, education,
police records etc
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Selection Decisions:
A list of candidates who clear the tests and interviews are generally considered for the final
selection based on managers opinion
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Medical/Physical Examination:
•
•

A medical expert or a certified clinic appointed by organization has to certify whether
the candidate is physically fit to the requirements of a specific job
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Both employer and employee has to sign a contract of employment which contains terms
& conditions, pay scale, leave rules, hours of work, mode of termination of employment
etc
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Both existing employees and new employees get acquainted
with their jobs and this increases the job related skills
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• Increases productivity therey
leading to increase in profit
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• Increases employeemorale and
reduces absenteeism
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• Better career opportunities
due to improved skills and
knowledge
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• Improves efficiency in handling
machines
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Development refers to the learning opportunities designed to help employees grow
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TRAINING
It is a process of increasing knowledge and
skills
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It is a job-oriented process
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It is to enable the overall growth of the
Employee
It is a career-oriented process
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It means learning while doing
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Apprenticeship Programme:
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•

Apprenticeship programmes put the trainee under the guidance of a master worker
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The trainee works directly with a senior manager and the manager takes full
responsibility for the trainee’s coaching
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Internship Training:
The educational institutes enters into a contract with business firms or corporates for providing
practical knowledge to its students by sending them to business organizations for gaining
practical experience
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Job Rotation:
•
•

This kind of training involves shifting the trainee from one department to another or from
one job to another
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(B) Off the job methods:

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