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Title: Final for Langara BUSM1100 (Intro to business in Canada)
Description: Including: Operations management and quality, Global context for business, Accounting, Financial decisions and risk management, Money and Banking, Understanding marketing principles and developing products, Pricing, products, Promotional strategy, Place (distribution mix)
Description: Including: Operations management and quality, Global context for business, Accounting, Financial decisions and risk management, Money and Banking, Understanding marketing principles and developing products, Pricing, products, Promotional strategy, Place (distribution mix)
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Accounting:
Accounting: The system to collect, analyze and communicate financial information
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- Statement structured according to GAAP requirement
Managerial accounting: - directed at internal parties (managers)
- provides information to facilate planning, forecasting and decision making
Accounting equation: ASSETS = LIABILITIES + OWNERS’ EQUITY
Key financial statements:
1) Balance sheet: provide detailed information about the accounting equation factors
2) Income statement: ie profit-and-loss statement, show annual profit or loss
3) Statement of cashflow: ensure cash is available when it is needed
Ratio analysis:
1) Solvency ratios: - short-term: ability to pay short-term debt
...
4) Hybrid financing: preferred stock: form of ownership, no voting rights, fixed payments
(dividends), no maturity date
5) Risk-return relationship
Stock markets: Bear: falling ; Bull: rising
Stock options: Call: buy ; Pull: sell
Risk management: - risk avoidance, risk control, risk transfer, risk retention
Money and Banking
Characteristics of Money: portable, divisible, durable, stable
M-1 money supply: the most liquid forms of money
- Currency: paper money and coins issued by the Canadian government
- Demand deposits: money in chequing accounts, can be transferred to others by cheque
- cheque: order instructing the bank to pay a given sum to a person or firm
M-2 money supply: everything in M-1 plus:
- time deposits: deposit requiring prior notice before withdrawal of funds
- money market mutual funds: pooled assets from many investors invested in short-term,
low risk financial securities
- savings deposits: savings account holdings
Canadian Financial system:
1) charter banks
2) trust companies, credit unions
3) life insurance, financial corps, factoring co
...
Utility: - form, time, place, and possession (ownership)
The firm’s marketing plan: political and legal, economic, competitive, social and cultural,
technological environment
...
Push strategy: promotes aggressively to intermediaries
Pull strategy: promotes directly to consumers, who demand the product from intermediaries
Promotional mix: advertising, personal selling, sales promotions, publicity, public relations
Place (distribution mix)
Distribution mix: Getting the product or service from source to the customer
Producer -> agent or broker -> wholesaler -> retailer -> end users
Direct distribution: producer to end users
Retail distribution: producer to retailer to end users
Wholesale distribution: producer to wholesaler to retailer to end user
Agents of brokers: producer to agent or broker to end user
Operations management and quality
Operations management: a set of methods and technologies used in the production of a
good or a service
Service operations: production activities that yield tangible and intangible service products
Good production: production activities that yield tangible products
Types of transformation technology: chemical, fabrication, Assembly, Transport, clerical
Analytic process: resources are broken down in the production process
Synthetic process: resources are combined in the production process
Business strategy as driver: low cost, differentiation, integration of low cost/ differentiation
Operations planning: needs to forecast future demand for new and existing products
1) business plan and forecasts
2) long-range operations plan: capacity, location, layout quality, methods planning
3) operations schedules: master production, detailed, staff, project schedule
4) operations control: quality control, materials management
5) output to customers
Capacity planning: how much
Location planning: by raw materials, customers, suppliers
Layout planning:
1) process layout: equipment and people are grouped by function
2) cellular layout: used when families of products can flow similar glow paths
3) product layout: organizing equipment and people to produce one type of product
Scheduling: Gantt charts: diagram of steps in the project and time required for each
Global context for business
Globalization: the world economy is becoming a single interdependent system
Major market places: NA, Europe, pacific asia
Emerging markets: BRICS: Brazil, Russia, India, China, South Africa
Forms of competitive advantage:
1) absolute advantage: a country can produce sth more efficiently than other country
2) comparative advantage: a country can produce certain items more efficiently (cheaper) than it
can other items
3) national competitive advantage: factorand demand conditions, related and supporting
industries, strategies, structure and rivalries
Balance of trade: difference in value btw total exports and total imports: surplus=export more;
deficit=import more
Balance of payments: flow of money into or out of a country
Go international:
1) export/import
2) licensing: franchising
3) strategic alliances: get knowledge and expertise of the foreign partner
4) branch office: direct control, increased sales due to local presence
5) direct investment: buy or establish tangible assets in a foreign country
Barriers to international trade: social and cultural, economic, legal and political differences
World trade organization (WTO): negotiate trade agreements and resolve trade disputes
Free trade agreements:
1) EU (European union): largest free marketplace
2) NAFTA (North American Free trade agreement): remove tariffs and other trade barriers btw
Canada, US and mexico
3) TPP
Title: Final for Langara BUSM1100 (Intro to business in Canada)
Description: Including: Operations management and quality, Global context for business, Accounting, Financial decisions and risk management, Money and Banking, Understanding marketing principles and developing products, Pricing, products, Promotional strategy, Place (distribution mix)
Description: Including: Operations management and quality, Global context for business, Accounting, Financial decisions and risk management, Money and Banking, Understanding marketing principles and developing products, Pricing, products, Promotional strategy, Place (distribution mix)