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ICT(COMPUTER HARDWARE AND RESOURCES)£11.25

Title: Unit 1 (Communication and Employability Skills for IT) - P2
Description: This is the 2nd Pass task for Unit 1, which is Communication and Employability Skills for IT. Level 3 BTEC IT Extended Diploma.

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Written Communication Skills

Effective Communication

Written Communication Skills is very important
when it comes to any basic writing, doesn’t

In this leaflet, you will

matter where or when
...
Without clear grammar it
could turn text very hard to read, especially
when commas are not placed in the right areas
...
This is
why the button for grammar check called

be affected and im-

‘Spelling Check’ in Microsoft Word exists
...


tionary/Thesaurus to use synonyms that mean
the same word, but are just more professional
words
...

Presentation is another key skill in written
communication
...
Using paragraphs spaces out different settings of a story
for example
...
Using paragraphs
shows that you are well-presented
...
Errors in written

Leaflet on Effective Communication
...


By Flavio Alves

General Communication Skills

As simple as communicating with someone seems,
most of the time it can come to conflicts and bring
irritation to who you’re communicating with
...

Effective communication allows us to be able to gain
respect and trust with our peers, and be able to understand such situations much easily
...
If who you’re
communicating with doesn’t seem like giving you
confidence, then it won’t be effective, and misinterpretation may occur
...

Intonation is a very important act in communication,
such as in a theatre, or just generally speaking to a
big audience
...
This is so the communication will be effective
as everyone can then hear
...
This means letting them ask
questions that they might have about anything that
you might have rushed whilst speaking
...

Another way of effective communication is Q&A
...
This then allows them to understand
the person more clearly and know how they work
...

Communication on the phone is a very good way
for speaking with people especially when they’re
in a different country
...
Using closed questions, such as ‘Do you like
eating?’ will only send back a one word response
with no way for the conversation to continue on
that subject
...

Another interpersonal communication skill is lip
reading, and sign language
...
This is a very famous way of communication within the deaf community
...
This is a skill that is
quickly gained
...
All this affects
the way ones communicates with another
...

Eye contact and facial expression is also very important, because in communication, you have to
make sure you are making eye contact with the

audience
...
Otherwise,
you won’t look very confident
...

Your speed of response also responds for you
...



Title: Unit 1 (Communication and Employability Skills for IT) - P2
Description: This is the 2nd Pass task for Unit 1, which is Communication and Employability Skills for IT. Level 3 BTEC IT Extended Diploma.