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Title: Cafe D. POWND CASE STUDY
Description: Management of Operation course case study

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CASE STUDY: CAFÉ D
...
Mah has a restaurant that is encountering a few issues
...
The lines that causes the slow down further disorder
administration by blocking access to the beverages machine
...
Students are further held up by having to hold their plates of meals such as
candy and salads while at the purchasing point
...
Mah is hoping to submit suggestions, focused at
taking care of the time issue to the administration team
...
The way in
which the inside of the restaurant is designed hampers the service at the beverages area, payment
and cooking line
...


Observation


Entrance Arrival
Times

Cashier

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35

0
...
2
0
...
61
0
...
43
1
...
13
2
...
55
2
...
62
3
...
31
4
...
36
4
...
84
5
...
37
6
...
48
6
...
67
7
...
12
7
...
4
7
...
31
8
...
73
8
...
81
8
...
04
0
...
24
0
...
4
0
...
22
0
...
01
0
...
2
0
...
52
0
...
09
1
...
15
2
...
57
0
...
21
0
...
09
0
...
06
0
...
09
0
...
78
0
...
04
0
...
29
0
...
14

Service Times
Precooked
0
...
33
0
...
81
0
...
71
4
...
09
0
...
27
1
...
78
2
...
46
0
...
81
0
...
89
0
...
79
0
...
04
0
...
25
0
...
28
2
...
63
0
...
52
0
...
9
0
...
27
1
...
95
6
...
1
5
...
06
7
...
46
6
...
05
4
...
23
7
...
04
7
...
44
5
...
41
4
...
21
7
...
44
6
...
26
6
...
31
5
...
02
5
...
58
6
...
08
7
...
66
7
...
59

The following data table below was calculated by Mah for 35 people from the time of arrival and
service time in different lines while he was waiting for his friend anxiously
...
The following table shows the average time spent by a customer at each
counter
...
9780

1
...
3492

It would take an average of 4
...
Finally, the total time
from each of pre-cooked line and interactive line from arrival to checked is as follows:

Interactive

Pre-Cooked

6
...
1825

The long service equals to period can be understood by adjusting the eatery's interior
including the lines
...
The beverages
territory should to be moved in between the interactive and pre-cooked lines that way students
can easily pick their beverage while paying and do not need to return for refills
...
Besides an awesome measure of time could likewise be recuperated
in the salad and candy servings area
...


Conclusion:
Finally, hire more additional cashiers to cover during the rush hours
...

Offer special discounts on interactive cooking customers on different hours so as to avoid more
people during the rush hours
...
Mah can present to the
administration board
Title: Cafe D. POWND CASE STUDY
Description: Management of Operation course case study