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Key Notes
CHAPTER – 6
STAFFING
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Staffing means putting people to jobs
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Need and Importance of Staffing:
1
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2
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3
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4
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5
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Human Resource Management (HRM): The function of Human Resource Management is
to provide skilled human elements to the enterprise
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This department works under H
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Managers
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Staffing as a part of Human Resource Management: The scope of Human Resource
Management is wider than staffing
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It facilitates procurement and placement of right
people on the right jobs
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Staffing is people centered and is relevant in all types of organization and with all
categories of personnel from top to bottom
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It is duty of every manager to perform the staffing activities
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3
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Estimating Manpower Requirement: It involves the following:
(a) Making inventory of current human resources in terms of qualification, training & skills
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(c) Developing a programme to provide the human resources
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2
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3
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4
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Placement is very important process as it can
ensure “Right person for right job”
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The new employees are familiarized
with their units, supervisors and fellow employees
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5
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Development involves growth of an employee in all respects
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6
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Transfers and promotions of the staff are based on performance appraisal
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Sources of Recruitment:
(A) Internal Sources
(B) External Sources
(A) Internal Sources of Recruitment: Internal sources refer to inviting candidates from
within the organization
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Key Notes
1
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2
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3
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Advantages of Internal Sources Recruitment:
(1) Employees are motivated to improve their performance
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(3) No wastage of time on the employee training and development
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Limitation of Internal Sources
(1) The scope for induction of fresh talent is reduced
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(3) The spirit of competition among the employees may be hampered
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External Sources of Recruitment: When the candidates from outside the organization are
invited to fill the vacant job position then it is known as external recruitment
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Direct Recruitment: Under the direct recruitment, a notice is placed on the notice board
of the enterprise specifying the details of the jobs available
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Casual callers: Many reputed business organizations keep a data base of unsolicited
applicants in their office
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3
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Example– Newspapers, Internet, Radio, Television etc
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Employment Exchange: Employment exchange is regarded as a good source of
recruitment for unskilled and skilled operative jobs
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Campus recruitment and labour contractors can be used for the purpose
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Qualified Personnel: By using external source of recruitment the management can
attract qualified and trained people to apply for the vacant jobs in the organization
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Wider Choice: The management has a wider choice in selecting the people for
employment
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Fresh Talent: It provides wider choice and brings new blood in the organization
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Competitive Spirit: If a company taps external sources, the staff will have to compete
with the outsiders
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Dissatisfaction among existing employees: Recruitment from outside may cause
dissatisfaction among the employees
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2
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Lengthy Process: It takes more time than internal sources of recruitment
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Process of Selection:

The successive stages in selection process are:
1
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by screening committee
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2
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(b) Employment test for judging the applicant’s suitability for the job
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Employment Interviews: The main purpose of interview is:
(a) to find out suitability of the candidates
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(c) to give the candidate an accurate picture of job with details of terms and conditions
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Reference Checks: Prior to final selection, the prospective employer makes an
investigation of the references supplied by the applicant
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5
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6
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A proper physical exam will ensure higher standard of health & physical fitness of
employees thereby reducing absenteeism
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Job Offer: After a candidate has cleared all hurdles in the selection procedure, he is
formally appointed by issuing him an Appointment Letter
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8
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After acceptance, both employer and employee will sign a contract of
employment which contains terms & conditions, pay scale, leave rules, hours of work,
mode of termination of employment etc
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He
gives an advertisement and shortlists some candidates after conducting selection tests
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Identify and state the next three steps for choosing best candidates
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Also identify two values which Nishant wants to communicate
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Both existing employees and new employees
get acquainted with their jobs and this increases job related skills
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It enhances employee’s productivity and quality
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Training increases employee’s morale
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Employees get new technical knowledge
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Efficient use of machines
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Improved skills and knowledge of employee
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Increased performance by the individual help him to earn more
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Less accidents
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Training increases the satisfaction and morale of the employee
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It means learning while doing
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Apprenticeship Training: Under this, the trainee is placed under supervision of an
experienced person (master worker) who imparts him necessary skills and regulates his
performance
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2
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3
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The duration of such type of training may be from a few hours to a few days
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If carefully done, it saves time
and cost (in terms of effectiveness or efficiency etc
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But development is a wider process concerned with growth of an
individual in all respects
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Comparison of Training and Development
Basis
Training
Development

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Definition

2
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Methods
4
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Duration

It means imparting skills and
knowledge doing a particular
job
It is concerned with maintaining
and improving current job
performance
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The boss takes the initiative for
imparting training to his
subordinates
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It means growth of an
employee in all respects
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It is imparted through off the
job method
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Development takes place over a
large period of time
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