Notesale: Turn your study into money

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A-level
BUSINESS STUDIES
Unit 4 The Business Environment and Managing Change

Wednesday 22 June 2016

Afternoon

Time allowed: 1 hour 45 minutes

Materials
 an AQA 12-page answer book
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Instructions
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Use black ink or black ball-point pen
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The Paper Reference is BUSS4
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Do all rough work in your answer book
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Information
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The marks for questions are shown in brackets
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You will be marked on your ability to:
– use good English
– organise information clearly
– use specialist vocabulary where appropriate
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Your research should focus on the impact of e-commerce on businesses and industries
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You are strongly recommended to consider the impact of e-commerce on different industries
and businesses
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G/Jun16/BUSS4

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Section A
Answer one question from this section
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E-Commerce
As a percentage of total retail sales, the UK e-commerce market is the biggest in the world and
has been growing by over 14% a year
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It has launched a new web platform and is
expanding its warehouse base in central England to fulfil all its online orders
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The value of the shares of ASOS, the
online fashion and beauty retailer, fell sharply when it announced that investment in warehousing
in the UK and Germany, as well as start-up costs in China, would hit its annual profits
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Either
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1

To what extent do you think that e-commerce is good for consumers but bad for
shareholders?
Justify your answer with reference to your own research and the item above
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[40 marks]

Turn over for Section B

Turn over 
G/Jun16/BUSS4

4
Section B
Answer one question from this section
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To what extent is it inevitable that changing the culture of a business will take
many years?
Justify your answer with reference to banks and/or any other businesses that you know
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To what extent is the success of any
business operating in the UK determined by the UK Government?
Justify your answer with reference to businesses that you know
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To what extent is
appointing a new leader likely to be a good way to improve business performance?
Justify your answer with reference to businesses and/or leaders that you know
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This booklet is published after each examination series and is
available for free download from www
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org
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Permission to reproduce all copyright material has been applied for
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If you have any queries please contact the Copyright Team, AQA, Stag Hill House,
Guildford, GU2 7XJ
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All rights reserved

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