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Title: Customer management according to their age groups
Description: Managing our customers is very important in every kind of business. You will find the way to communicate, preference of living and type of orientation in two types of generation i.e.GEN X & GEN Y

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AGED (37-51)

AGED (36 or Younger)

GENERATION Y appreciate
succinct communication

GENERATION X appreciate authenticity
& tonality

12
Average
attention span
(In Seconds)

8
2000

Years

Ways to serve

2017

Ways to serve

GENERATION Y is all about
technology
➢ 86 percent of generation Y are willing to pay more for a home
or rental property if it has smart home technology
...


GENERATION X value hard work
& efficiency

GENERATION Y is Extroverted

GENERATION X is Introverted

New experiences

Empathy
Emotional Connections

security systems
larger homes

family-friendly environments

GEN Y clients and GEN X clients think very differently
and all it takes is a little research and education to build
long-lasting client relationships with any generation
Title: Customer management according to their age groups
Description: Managing our customers is very important in every kind of business. You will find the way to communicate, preference of living and type of orientation in two types of generation i.e.GEN X & GEN Y