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Unit 32: Food Retailing
D2: Analyse the importance of legislative and regulatory controls
In this task, I will analyse and explain why regulations are important in the retail industry, and
how these regulations may impact different factors in a positive sense
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Food Safety Regulations
Firstly, food safety regulations are very important in terms of protecting the customers, as
bad hygiene related to food production can have very bad consequences for the consumer
i
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salmonella, which is the most common food-related illness, which roots from poor
hygiene from the producer
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The regulation states that businesses that sells food to consumers must meet health
standards, and that the products can be sourced, and are safe to consume
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Key points include food being traceable to source, food
producing businesses being registered, food being correctly labelled, described and meeting
quality standards, etc
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Other issues included discovery of rodent faeces and failure to protect
their storage areas
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Other fines included a £4,000 penalty for selling mouldy Thai sticky rice, £2,000 for selling
Gouda cheese past its sell-by date, as well as a further £4,000 for failing to store Clipper
coffee and cereals hygienically
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Firstly, in a PR
sense, this is a very bad scenario, not only for this specific branch, but for Tesco as a whole,
as customers will then constantly think of this one event, as it was widely reported, so as a
result of this event, customers will be reluctant to go to Tesco
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Also, as mentioned previously, penalties are allocated to
specific events which occurred relative to the severity, and as there was an accumulation of
events, Tesco racked up a relatively large fine, which they will want to avoid in the future
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Health and Safety Act 1974:
Employers have a duty to protect the health, safety and welfare at work of all of their
employees, and with this, it also covers other people visiting the workplace temporary
workers, clients, guests and the public
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As a result of this regulation, Tesco would need to ensure that health and safety officers
carry out regular assessments of the buildings facilities, to make sure they keep up with the
relevant health and safety standards, so therefore the customers and employees are safe in
the Tesco stores
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As a result of this, the employee suffered severe injuries, including
a fractured pelvis, due to the incident and had to be rushed to hospital
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Tesco pleaded guilty to a charge under section two of the
Health and Safety at Work Act 1974
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There are many factors that have been impacted as a result of this breach
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This may also impact the amount of employees who want to pursue a career at Tesco, as if
they saw this story, they may be reluctant, as they may see there a level of neglect, as well
as unclear training carried out, so therefore, they may believe they may be safer working
elsewhere, potentially for a rival company, so this will impact them in terms of workforce
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Also, as mentioned in the event description, Tesco incurred a huge fine as a result of the
event, and this will affect the profit and loss margins at the end of the financial year if events
like this continues to happen, so therefore they will work to invest in staff training, to prevent
an event happening ever again
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Finally, in terms of importance, these regulations are paramount in protecting the customer,
as if they did carry on with certain practices and neglect the issues, then these accidents will
only continue to happen
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This can also be expressed as another positive for Tesco, as if Tesco does follow
all of the guidelines, and there does happen to be an accident, Tesco then isn’t liable for the
damages, as they would say they have followed all of the regulations set, so therefore they
wouldn’t be liable t any damages, and the issue would then be put above them, to the
regulation itself, to be changed, to prevent another issue like that happening
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This law requires employers to control substances that are hazardous to
health and includes nanomaterials
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In terms of hazardous chemicals in a retail environment, this may include cleaning
equipment such as bleach as well as other cleaning products, which the cleaners may use in
the store and toilets, so due to this law, Tesco would ensure that the products are locked
away in a cupboard, in order to avoid situations, where these chemicals can harm people
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In 2016, Tesco were fined £116,000 and ordered to pay costs of more than £10,000
following an incident where an employee at their Highwoods Extra store was injured
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The employee was not wearing suitable Personal Protective Equipment (PPE) and therefore
suffered chemical burns as a result
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Tesco pleaded guilty to three offences, which included failing to ensure the health, safety
and welfare of its employees and failure to comply with COSHH Regulations
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However, this could lead to positive impacts in the long term, as Tesco will then be forced to
make changes to how they operate, as they will then be far more open on what they are
doing to meet regulations, and will be more likely to protect employees such as providing
protective clothing, so they can avoid scenarios like this again
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Finally, in terms of importance, these regulations are key in protecting the employee, as
these are the people who will come into contact with these chemicals, and if sufficient
equipment and training isn’t given, then these accidents will only continue to happen
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Therefore, I conclude that the regulations I have identified are key in maintaining a positive
public perception, as this stems from customer safety, which will continue to happen if Tesco
follows these government regulations, and as a result, Tesco will continue to prosper
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ioshmagazine
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hsmsearch
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dailymail
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uk/health/article-326251/Tesco-fined-mouldy-food-rodent-infestation

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qmsuk

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