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Title: INFS2005 Chapter 2 Practice Questions with answers
Description: Australian National University INFS2005 Chapter 2 Practice Questions with answers
Description: Australian National University INFS2005 Chapter 2 Practice Questions with answers
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Chapter 2: Business processes
Multiple-choice questions
1
...
(ii) The external level
...
(iv) The inter-organisation level
...
(vi) The competitive level
...
b
...
d
...
1 – identify and interpret the components of organisational strategy and
mission
...
An example of a strategic level decision would be:
a
...
c
...
determining the quantity of raw materials to purchase
...
reconfiguring the production line design to eliminate wasted time due to
bottlenecks
...
Correct answer: d
Learning objective 2
...
Chapter 2: Business processes
3
...
These two options are:
a
...
c
...
economies of scale and entry barrier
...
price competition and product abundance
...
Correct answer: d
Learning objective 2
...
4
...
Which of the following is NOT one of the steps?
a
...
c
...
Fit
...
Operational efficiency
...
Correct answer: c
Learning objective 2
...
5
...
Which of the following is NOT one of the forces?
a
...
c
...
Threat of new entrants
...
Rivalry among existing competitors
...
Correct answer: b
Learning objective 2
...
6
...
b
...
d
...
internal and external
...
scientific and practical
...
2 – critique alternative organisational structures, reflecting on their
strengths and weaknesses and the implications for organisational operations
...
3 – identify and describe a business process
...
1
7
...
b
...
d
...
developed highly interactive and flexible structures that could easily adapt to
changing environments
...
streamlined the information flows across the organisation
...
2 – critique alternative organisational structures, reflecting on their
strengths and weaknesses and the implications for organisational operations
...
3 – identify and describe a business process
...
Scientific management is concerned with:
a
...
c
...
streamlined work flows across the organisation
...
clearly defining individual employee’s responsibilities and tasks
...
Correct answer: c
Learning objective 2
...
Learning objective 2
...
9
...
b
...
d
...
Stability
...
Task specificity
...
2 – critique alternative organisational structures, reflecting on their
strengths and weaknesses and the implications for organisational operations
...
3 – identify and describe a business process
...
2
Chapter 2: Business processes
10
...
b
...
d
...
Lack of administrative power
...
Focuses on the wrong things
...
2 – critique alternative organisational structures, reflecting on their
strengths and weaknesses and the implications for organisational operations
...
3 – identify and describe a business process
...
An emphasis on business processes is different to a functional perspective of the
organisation because a business process emphasis:
a
...
c
...
offers highly defined tasks and responsibilities
...
acknowledges cross-functional communication and action is essential to the
customer’s needs
...
Correct answer: c
Learning objective 2
...
12
...
b
...
d
...
Any activity performed by a business
...
Any activity performed by a manufacturing company providing that it
produces a profit
...
2 – critique alternative organisational structures, reflecting on their
strengths and weaknesses and the implications for organisational operations
...
3 – identify and describe a business process
...
3
13
...
b
...
d
...
business process personnel are highly skilled specialists, business function
personnel are generalists operating across numerous areas
...
business processes are customer driven, business functions are task driven
...
2 – critique alternative organisational structures, reflecting on their
strengths and weaknesses and the implications for organisational operations
...
3 – identify and describe a business process
...
A sales person is processing a credit sale
...
This scenario is more likely to happen in:
a
...
c
...
functionally based organisation
...
both functionally based organisation and business process based organisation
...
Correct answer: a
Learning objective 2
...
15
...
b
...
d
...
Greater efficiency and effectiveness in using resources
...
Less non-value-adding activities
...
4 – appraise the benefits of organisations adopting a business process
perspective
...
4
Chapter 2: Business processes
16
...
b
...
d
...
reduce bureaucracy
Title: INFS2005 Chapter 2 Practice Questions with answers
Description: Australian National University INFS2005 Chapter 2 Practice Questions with answers
Description: Australian National University INFS2005 Chapter 2 Practice Questions with answers