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Here’s what’s possible for H&M SALES ADVISORS:
We don’t call them “salespeople” or “sales associates” because that’s not what we do
...
Because, in the end, we believe that our clothes will sell themselves
...
Job Responsibility including but not limited to:
Customer Service:
Provide excellent direct and indirect customer service according to H&M standards and meet the
5 basic demands on the selling floor, in the fitting room and at the cash point
Answer phones courteously and promptly
Job Knowledge:
Actively work with garments, including processing, stocking, replenishing, folding, hanging,
displaying and merchandising per H&M guidelines, to maximize selling opportunities
Ring on the register, report and handle all required transactions, issue receipts and pack
merchandise
Unload delivery truck, receive, open and unpack merchandise and label merchandise with
security tags
Efficiency:
Execute reductions, price changes, transfers and cash register routines
Utilize established H&M policies and procedures to assist in loss prevention and safety for the
store and partner with store management as needed
Team Player:
Work effectively with team members to ensure the selling floor, cash point, fitting rooms and
stockroom are clean and well maintained per H&M’s store standards
Adhere to H&M values and internal standards policies and procedures contained in the H&M
Employee Handbook
Minimum Candidate Qualifications:
High School graduate or equivalent preferred
6 months of experience in customer service, retail industry preferred
Ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull
and carry items (mannequins, clothing, totes, torsos, etc
...
If a job applicant requests accommodation from H&M, H&M will consult with the job applicant
and make adjustments that best suit their needs