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The SB’s Strategies through Kotter’s Model
Increase Urgency
This part is about the needs of people (for the company) and the demands of the market (SB’s
product)
...
This is the opportunity for Starbucks to come along in the most
challenging battle in the market
...
Build Guiding Team
It is the responsibility of every store manager to keep updated to the health status of his
employees daily
...
During a pandemic, the role of everyone
is to ensure that they are all safe by taking care of each other and making each other strong and
productive
...
Develop the Vision
Despite differences, they must have unity to stand strong in the battlefield
...
Next is
cooperation and making things happen by accepting opinions of others which are small or big
can help for sure to attain the goal of the business For example, to be the number one coffee
shop that serves hundreds of doctors and nurses in this pandemic
...
Communicate for BUY IN
In this stage, you have to share the vision to accomplish it
...
It's a win-win situation for every
store manager if they communicate with other people in the position to make small progress
...
Empower Action
After the release of the announcement related to covid 19
...
With these assumptions, the responsibility of the SB store is to enlighten, protect
and implement the countermeasure to employees and customers
...
The needs
of self and social awareness and management are the key to encourage them for the common
good
...
The strict rules and regulations and other precautionary measures are
provided for each individual in the company and customers for their own safety which means
they consider everyone's health
...
In this situation, consistency in standard procedure and safety measures are the key to
improve what they have practiced and to maintain the trust to the customer that they are all safe
and serve only quality food
...
This strategy also promotes increase in guest count compared to
dine in and take out transactions
...
In this way they can also maximize the flexibility of
their employees to serve hundreds of cars per hour for those customers that are in a hurry
...
Topic: The Beast in Business
Business sounds like a single store but actually the widest industry that has the most chaotic
and dynamic battlefield
...
I chose the topic “The beast” for you to have an insight about the
protagonist and antagonist in the lives of business owners
...
In this way, they will gain more information about
the reality of how the world reacts in terms of giving the product, receiving it and the distribution
process to supply the needs of everyone
...
•
•
•
The quality of ready mix concrete to fix the crack as they will just pour it to another level
(it's the specialty concrete that was already dried in a specific area versus the newly
loaded wet concrete
...
The risk of incomplete problem solving, just a temporary fixing of cracks
...
Waste of cable wire and other materials and stress to Quality Manager due to lack of project
briefing that includes measurement and area checking prior to installation
...
Complete transition of project installation as a whole step by step process is subject to a new
strategy based on the needs of industry and design demand by manufacturer
...
This will lead to either unity or division of people in every country if exposed to the public as they
have different views and level of acceptance
...
Nowadays, as pandemics become another factor to consider while doing classes, they have to
maximize their resources so it wouldn't be a barrier for everyone to continue
different educational programs
...
This would be the basis for the total needs or quantity that they need to
supply for every student
...
Level of Usefulness
The degree of needs of the campus depends on the frequency of usage of the computers by the
students and staff
...
Division of Equipment per department
After the evaluation process by listing the current quantity and comparing it to the actual needs,
they also have to consider which department needs it the most and which one only requires it
for a short period of time
...
Lifespan of equipment
In this part, the one who will purchase it needs a list of requirements or qualifications of high
quality computers
...
The value of equipment/cost effective and quality
Ask yourself or make a brainstorming session with a member of the school about the cost
effectiveness of the product
...
Legalization/warranty
In purchasing a product, they must present at least 1 year warranty in case of possible issues
provided with legal documents with witness and signatory
...
Supplier connections
This will be the basis for the campus to trace some details about the supplier relationship built to
other customers
...
Another thing is that more
freebies and discounts can be offered from a well known supplier
...
This will be the tool for them to
search, gather and acquire valuable information related to their course
...
Quotations request
A document that states the quantity, price, model and other important details with request of
supplier and signatures of those who approved before they proceed to the ordering process
which can be subject to changes if disagreement occurs
...
Honesty
It's about being honest to yourself, to your subordinate, to that one who you grow with in the
company and the trust that they give to you upon hiring
...
Don't fool yourself because if you did, imagine the bitterness that you will need to taste in
every second of your life as you deceive your own mind and heart
...
To co-worker and company - how could they make another project with you knowing that
you deceived them once which can happen again
...
Competence
How smart you are, away from books and being exposed to the reality of life and
experience is the only investment
...
Play fair on the most exciting battlefield
...
Professional Development
To oneself: Always remember that “stumbling'' doesn't mean being a loser
...
To company and co-worker - Make them your reason to move forward
...
Professionalism
To oneself: It's not about how you stand and speak in an elegant suit
...
This is about interaction that is harmless
to anyone and beneficial to everyone
...
Australian Legislation
Intellectual Property Laws
Equal Employment Opportunity (Commonwealth Authorities) Act 1987
AS/ISO/IEC STANDARDS
What were the most important professional ethics issues/dilemmas for you in your
scenario? (Reference at least two core issues)
Employee Behavior - this is about presenting oneself to his co-worker and manager, think
about the explanation which is surely gonna happen but also consider the “dos”, respect,
judgement and how he will react knowing that he's trapped by his own fault
...
What do you believe are the most appropriate decisions to be made here for management,
organisation and employees?
To the organization , they need to be fair with release of judgment without breaking any
protocols and respecting each other's roles in the company
...
It should be balanced,
harmless and justifiable
...
While on the management part, Jerry
as part of higher rank needs to make a disciplinary action just to be fair which involves
resources, employees and the right application of rules and regulations imposed by the
organization
...
Give each employee enough time and chances
...
Be open to all,
communicate the opportunity that needs an action and be a good listener to the employees
while considering all boundaries
...
Just like the
possibility based on the scenario, he can lose his job, a friend who is sort of a co-worker,
the trust of the manager that was gave to him in the hope that he will accomplish and
submit the tasks on time and lastly the company’s expectation that he's a valuable and
competitive employee