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Quiz
Clerical Operation
1
...
a
...
Purchase order
c
...
Sales invoice
2
...
Form 137
B
...
Sales invoice
D
...
One of the responsibilities of a clerical job is answering and tending phone calls
...
Say “Hello,” and wait for the caller to speak
...
Run and get a pen and notebook then pick up the phone
...
Answer the phone politely and give your department or company name
...
Wait for fellow employees to answer the phone
...
An example of a hard copy document is:
A
...
Company email message
C
...
Business letter in a paper
5
...
Copy sent
B
...
Copy cat
D
...
Which computer program should you go if you want to email a company?
A
...
Excel
C
...
PowerPoint
7
...
A
...
C
...
Photocopying Machine
Fax Machine
Typewriter
Inkjet Printer
8
...
A
...
Treasurer
C
...
Manager
9
...
Cashier
B
...
Accounting
D
...
Your boss asked you to send her a soft copy of your latest résumé
...
A print out copy usually in a paper
B
...
A copy saved in a computer and sent through email
D
...
D Sales invoice
2
...
C Answer the phone politely and give your department or company name
...
D Business letter in a paper
5
...
C
...
B
...
B
...
A
...
C