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ETHICAL LEADERSHIP
What does it mean to be an effective ethical leader? It means at least two things
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No single factor has a bigger
impact on the ethicality of firm culture than the personal examples set by firm leaders
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Most adults do not have an adequate moral compass and therefore look outside themselves
for guidance in moral dilemma situations
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Importantly, leaders' unethical actions are copied by subordinates even more
readily than their ethical actions
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Studies show that most
people have high opinions of their own character and do not realize the substantial gap
between how ethical they think they are and how ethical they truly are
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Overconfidence renders
leaders particularly vulnerable because they have typically had great success in their lives
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Studies show that if people are told that they are part of a team and that they should divide up
resources allocated to the team, they tend to divide the resources equally among team
members
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In real life, leaders often fall
victim to the instant entitlement bias, as can be seen in the lavish lifestyles often lived by
corporate bigwigs
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It is often shocking how top
corporate officers and high government officials come to the view that the rules that apply to
everyone else do not apply to them
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How then does a leader effectively
communicate and manage an organization's culture to create ethical action?
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Leaders must establish their organization's ethical norms
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Leaders must also effectively communicate to others both the contents of those ethical norms
and the intensity of the organization's commitment to upholding them
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Similarly,
they must implement employment practices consistent with these overall goals
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They
must keep in mind that people are more likely to steal from their firms or mistreat their firms'
customers if they feel as though they themselves have been mistreated
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Another good practice commands that leaders must explain the reasons for taking the actions
that they take, for that helps employees accept decisions even if they disagree with them
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Employees naturally focus upon goals that are set for them by superiors
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They will concentrate entirely on meeting the goal
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People are more likely to act unethically if they find themselves in a dirty or cluttered
workplace or if they find themselves in a dimly lit space
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Finally, studies show that employees will tend to act more ethically if they are frequently
reminded of the importance to the firm of living up to its espoused values
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While there is no single correct way to create and foster an ethical organizational culture,
committed leaders will benefit by keeping these points in mind, and by remembering that all
their actions send messages

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