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Exam Papers for Business and Society in BBA
PAPER # 1

**Duration: 2 Hours**
**Instructions: Answer all questions
...
**
--**Section A: Multiple Choice Questions (20 Marks)**

1
...
A marketing strategy
b
...
A voluntary commitment by businesses to act ethically and contribute to the wellbeing of society
d
...
**Which of the following is not a stakeholder in a business?**
a
...
Customers
c
...
Competitors

3
...
**
a
...
Meeting the needs of the present without compromising the ability of future
generations to meet their own needs
c
...
Focusing on short-term gains

4
...
To analyze the strengths and weaknesses of competitors

2

b
...
To measure financial performance
d
...
**Examine two examples of how a business can contribute to environmental
sustainability
...
**Discuss the role of government regulations in ensuring business ethics and social
responsibility
...
**

7
...
**

**Section C: Essay Questions (50 Marks)**

8
...
Include
both positive and negative aspects in your discussion
...
**Discuss the ethical considerations of marketing strategies
...
**

10
...
What steps can businesses take to mitigate potential
negative consequences?**

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**Answers:**

*Note: Answers provided here are concise
...
*

3

1
...
A voluntary commitment by businesses to act ethically and contribute to the wellbeing of society

2
...
Competitors

3
...
Meeting the needs of the present without compromising the ability of future
generations to meet their own needs

4
...
To assess the internal and external factors that may impact a business

5
...


6
...
For instance, labor laws prevent exploitation of workers
...
Corporate governance involves the system by which companies are directed and
controlled
...


8
...
It
has fostered cultural exchange but raised concerns about cultural homogenization
...
Ethical marketing practices involve truthfulness and transparency, contrasting with
deceptive advertising or targeting vulnerable populations
...
Automation and AI may lead to job displacement but can enhance efficiency
...


4

PAPER # 2
Instructions: Answer all of the following questions
...

Question 2: (20 marks) Discuss the different types of social responsibility that
businesses have
...

Question 4: (20 marks) Discuss the importance of ethical decision-making in business
...
Society is an organized group of
people who share a common culture and identity
...
On the one
hand, businesses are dependent on society for their resources, including labor,
customers, and suppliers
...

Businesses can create jobs, generate economic growth, and provide products and
services that improve people's lives
...

It is important for businesses to be socially responsible and to operate in a way that is
beneficial to society as a whole
...




Legal responsibility: This is the responsibility of businesses to comply with all
applicable laws and regulations
...


Ethical responsibility is particularly important because it goes beyond what is required
by law
...

Question 3:
Businesses face a number of challenges in today's society, including:


Globalization: Globalization has led to increased competition from businesses all
over the world
...




Social and environmental issues: Businesses are increasingly being held
accountable for their social and environmental impact
...
For example, globalization has created new markets for businesses,
and technological change has led to the development of new products and services
...

Question 4:
Ethical decision-making in business is important because it helps to ensure that
businesses operate in a way that is fair and just
...

There are a number of factors that businesses should consider when making ethical
decisions, including:


6

The law: Businesses should always comply with all applicable laws and
regulations
...




Moral values: Businesses should make decisions that are consistent with their
moral values
...

Businesses play a vital role in sustainable development
...




Reducing their environmental impact
...




Investing in research and development
...


Businesses that are committed to sustainable development can benefit from a number
of advantages, including:

7



Reduced costs
...




Increased customer loyalty
...




Access to new markets
...
Which of the following is NOT a stakeholder of a business?
o

Customers

o

Employees

o

Shareholders

o

The government

o

The natural environment

2
...
Which of the following is a challenge to businesses operating in a globalized
world?
o

Cultural differences

o

Economic inequality

o

Environmental degradation

o

All of the above

4
...
Which of the following is an ethical business practice?

8

o

Treating employees fairly

o

Being honest and transparent with customers

o

Respecting the environment

o

All of the above

Section B: Short Answer Questions (20 marks)
1
...


2
...


3
...


4
...


5
...


Section C: Essay Question (30 marks)
1
...
How can businesses
have a positive impact on society?

2
...
Discuss the role of businesses in achieving sustainable development
...
**What is Corporate Social Responsibility (CSR)?**
- A) Corporate Sales Revenue
- B) Corporate Strategic Responsibility
- C) Corporate Social Responsibility
- D) Corporate Sustainability Report

**Answer: C) Corporate Social Responsibility**

2
...
**
- A) The study of business operations
- B) The application of ethical principles to business activities
- C) The art of making profitable business decisions
- D) The legal framework for business conduct

**Answer: B) The application of ethical principles to business activities**

3
...
**Explain the concept of "Triple Bottom Line
...
**What is the role of a Business Ombudsman?**
- A) To handle customer complaints
- B) To oversee corporate financial reports
- C) To ensure ethical business practices
- D) To manage internal employee issues

**Answer: C) To ensure ethical business practices**

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**Section B: Short Answer Questions (30 marks)**

6
...
Provide two examples
...
On one hand,
it promotes cultural diversity and ethical awareness
...
On the other hand, globalization can lead to ethical challenges, such as
exploitation of labor in developing countries for cost-cutting purposes
...
**Discuss the concept of corporate governance
...
It involves a set of relationships between a company's management, its
board, shareholders, and other stakeholders
...
It ensures
that decision-making processes are fair and that the interests of all stakeholders are
considered
...
**Explain the term "Corporate Social Responsibility (CSR)" and its significance in
contemporary business
...
It involves going beyond
the legal requirements and embracing initiatives that benefit society
...


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**Section C: Essay Questions (50 marks)**

9
...

Provide examples and discuss potential challenges
...
Examples can include specific
companies or industries
...
*

10
...
How can businesses
effectively manage their online presence to maintain a positive image?**

**Answer:**
*Note: The answer should cover the positive and negative impacts of social media on
corporate reputation, such as rapid information dissemination and the potential for viral
controversies
...
*

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PAPER # 5
Section A: Short Answer Questions (Answer any five questions)
1
...
What are the different types of corporate social responsibility?
3
...
What are the challenges of businesses being socially responsible?
5
...
What are the different ethical frameworks that businesses can use?
7
...
What are the different ways in which businesses can measure their social
impact?
Section B: Essay Questions (Answer any two questions)
1
...

2
...

3
...

4
...

Sample Answers:
Section A: Short Answer Questions
1
...

Businesses operate within society and are influenced by social factors such as
culture, values, and laws
...

2
...




Environmental CSR: This involves businesses taking steps to reduce their
environmental impact and protect the environment
...


3
...
The challenges of businesses being socially responsible include:


Cost



Complexity



Measurement



Stakeholder conflicts



Greenwashing

5
...




Normative stakeholder theory: This theory argues that businesses have a moral
obligation to consider the interests of all stakeholders when making decisions
...


6
...




Deontology: This framework focuses on following moral rules and duties
...


7
...
Governments regulate
business behavior through laws, regulations, and enforcement
...
The different ways in which businesses can measure their social impact include:


Social impact assessments: These assessments measure the positive and
negative impacts of a business on its stakeholders and the environment
...




Sustainability reporting: This involves businesses reporting on their
environmental, social, and economic performance
...
Businesses can contribute to sustainable development in a number of ways,
including:


Reducing their environmental impact: This can be done by reducing their energy
consumption, emissions, and waste
...




Developing sustainable products and services: This means designing products
and services that have a low environmental impact and meet the needs of
society
...


2
...
On the one hand, globalization has created new opportunities for
businesses to grow and expand
...




Environmental damage: Businesses may be tempted to pollute the environment
in developing countries where environmental regulations are less strict
...


Businesses need to be aware of these ethical challenges and take steps to address
them
...
Which of the following is NOT a stakeholder of a business? (a) Customers (b)
Employees (c) Owners (d) Government (e) None of the above
2
...
Which of the following is a benefit of globalization for businesses? (a) Increased
competition (b) Access to new markets (c) Lower costs (d) All of the above (e)
None of the above
4
...
Which of the following is a sustainable business practice? (a) Reducing waste (b)
Using renewable energy (c) Ethical sourcing of materials (d) All of the above (e)
None of the above
Section B: Short Answer (5 marks each)
1
...
What are the different types of social responsibility that businesses have?
3
...
What are some sustainable business practices that businesses can adopt?
5
...

Section C: Essay (10 marks)
1
...

2
...

3
...


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Sample Answers
Section A
1
...
(d)
3
...
(d)
5
...
The different types of stakeholders of a business include:
o

Internal stakeholders: Employees, owners, and managers

o

External stakeholders: Customers, suppliers, government, and the
community

2
...
The benefits of globalization for businesses include:
o

Increased competition

o

Access to new markets

o

Lower costs

The challenges of globalization for businesses include: * Ethical issues * Environmental
concerns * Cultural differences
4
...
The relationship between business and society is complex and multifaceted
...
At the same time, businesses have a significant impact on society,
both positive and negative
...
The ethical implications of globalization for businesses are complex and farreaching
...
On the other hand, it has also raised concerns
about ethical issues such as child labor, sweatshops, and environmental
pollution
...
This means respecting the rights of their workers, customers, and
the communities in which they operate
...

2
...
This includes both the positive and
negative impacts
...
They can create jobs, boost the economy, and improve the quality of life for
people
...

CSR helps businesses to manage their impact on society and to be more accountable
to their stakeholders
...

3
...
They can:
o

Reduce their environmental impact by using renewable energy, reducing
waste, and developing more sustainable products and services
...


o

Support the local communities in which they operate by investing in
education, healthcare, and other social programs
...


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PAPER # 7

**Section A: Multiple Choice Questions (1 mark each)**

1
...
**Define Corporate Social Responsibility (CSR)
...
**What is the triple bottom line in the context of sustainable business?**
- A) Profit, loss, and revenue
- B) Economic, social, and environmental performance
- C) Cost, benefit, and risk
- D) Production, distribution, and consumption

4
...
**
- A) XYZ Corporation using child labor
- B) ABC Inc
...
ignoring environmental regulations
- D) PQR Company exploiting its employees

**Section B: Short Answer Questions (2 marks each)**

5
...
**

19

6
...
**

7
...
**

**Section C: Essay Questions (10 marks each)**

8
...
Include examples of
initiatives that companies can take to contribute to environmental sustainability
...
**Examine the impact of globalization on local communities
...
C) Customers
2
...
B) Economic, social, and environmental performance
4
...
promoting diversity in its supply chain

**Section B: Short Answer Questions**

5
...
For example, overfishing in a
common fishing ground can lead to the collapse of the fish population, affecting all who
depend on it
...
Two benefits of a diverse and inclusive workplace include increased innovation
through diverse perspectives and improved employee morale and productivity due to a
sense of belonging and equal opportunity
...
One potential ethical issue in marketing is deceptive advertising, where companies
mislead consumers about the benefits or features of a product to drive sales
...
The role of businesses in addressing climate change involves adopting sustainable
practices, reducing carbon emissions, and investing in renewable energy
...


9
...
Businesses can balance this by supporting local suppliers, engaging in
fair trade practices, and contributing to community development projects
...
**BBA Exam Papers**
2
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**Business Administration**
4
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**Study Materials**
6
...
**Corporate Social Responsibility (CSR)**
8
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**Business Policy and Strategy**
10
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**BBA Coursework**
12
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**Business Law**
14
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**Ethical Decision Making**
16
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**BBA Curriculum**
18
...
**Sustainable Business Practices**
20

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