Notesale: Turn your study into money

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CLA Final Practice Test
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- ANSTrue
A linear warehouse uses a common dock to serve as both the receiving and shipping
area
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- ANSTrue
Companies use color coded signs and markings to communicate safety information in
the workplace
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- ANSFalse
Efficiency and effectiveness of order processing depends on understanding the
customer requirements, therefore, if the order is not clear, the logistics worker should
ask the customer questions before processing the order
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ANSTrue
Employees are required to have a safety committee that meets regularly and keeps a
file of notes of the meetings
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- ANSRole and responsibility
In logistics terms, "demand" is the process of sourcing and building product inventory to
establish targets based on customer needs
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ANSfalse

Looking at key headings and highlighted material is an example of which of the
following reading guidelines? - ANSpreviewing the document
Microsoft Word is the most popular spreadsheet application on the market today
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- ANSTrue
Not speaking to fast or not mumbling is an example of which of the following speaking
guidelines? - ANSspeaking clearly
OSHA standards set the maximum requirement; supply facilities may NOT use
additional guidelines from other government agencies or professional organizations
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- ANSTrue
Small mistakes like speaking too quickly, entering the wrong delivery date, or not
listening to instructions can lead to costly mistakes
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- ANSTrue
The groups within a warehouse/distribution center that have access to a larger range of
computer programs, including the internet, are the inventory control department,
shipping and receiving, and warehouse supervisors
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What are the four steps? - ANSPlan Do Check Act

There are only two forms of inventories, work-in -process and finished goods
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- ANSFalse
Using an operating equipment checklist prior to using the equipment is an example of
which type of maintenance? - ANSPreventive maintenance
What federal agency requires employers to perform a hazard assessment of a
workplace to determine if employees should wear personal protective equipment
(PPE)? - ANSOSHA
What type of fire extinguisher should a worker use if there is a class B fire? - ANSClass
A,B and A,B,C
What type of team is self-managed? - ANSWork team, Project Team, and Crossfunctional team
When dealing with a problem with a customer's order, workers should assign blame to
someone within the company
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S
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" - ANSTime-Based
Which type of communication includes contact with customers, vendors, suppliers,
government, or any group outside the company? - ANSExternal
Which type of logistics technology provides companies, such as the U
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Postal Office,
the ability to read handwritten information and translate it into a bar code? - ANSOptical
Character recognition (OCR)
Which type of material handling software programs are used for vehicle tracking and
load batching? - ANSTransportation Management system

Which type of team focuses on a single issue of concern at a time before moving to the
next? - ANSProject Team
Which type of team is a group of workers responsible for similar processes within supply
chain logistics? - ANSwork team
Which type of team is made up of individuals from different departments within a supply
chain logistics facility or between facilities to deal with common issues of concern? ANScross-functional team
Within the logistics community there are two types of communication

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