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Title: Business Communication - Power point
Description: Here is a power point that is needed when completing A-Level Post 16 business studies. A Leaflet copy will follow. Hope this helps you within your coursework if it is needed.
Description: Here is a power point that is needed when completing A-Level Post 16 business studies. A Leaflet copy will follow. Hope this helps you within your coursework if it is needed.
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Business Communication
Type of Information
Verbal – face to face, telephone and also video conferencing (skype)
Written – On screen, these include, PowerPoints, word documents, letters and
also are sometimes web based
Sources
Internal – this happens within the organisation and can sometimes be with
different departments
...
Purpose
Updating Knowledge – Newsletters to parents
Updating Information – needing to update parents contact details
Informing of future developments – developing the business for the better
Advertise – Advertising the business to different customers
General Communication – How you talk to customers
Allows user to search/query information (databases)
Internal and External Communication
Internal – Information that stays within the business
External - Information that goes out of the business
Emails
What is its purpose?
Are they internal or external?
Are they formal or informal?
Memo
What are memo`s?
Letter
A letter is mainly sent externally from a business
...
Minuets
Shows staff what was brought up within the last meeting
Can also be used for students (Student Council)
Phone Calls
Phone calls can be a mix of formal and also informal
Staff Bulletins
Shows what's happening during the week
Reminders
What needs to be done during the week
Staff duties
Advertisements
Showing everything that’s good about a company
Showing any open events
Showing recent improvements to the school
Showing recent GCSE results
Time Tables
Time Tables are a good way to show where people need to be at specific
time
...
Another way of contacting parents from school
...
Information Management System
An information management system is a way of keeping stored information
about a specific person safe
An example of this would be SIMS
Title: Business Communication - Power point
Description: Here is a power point that is needed when completing A-Level Post 16 business studies. A Leaflet copy will follow. Hope this helps you within your coursework if it is needed.
Description: Here is a power point that is needed when completing A-Level Post 16 business studies. A Leaflet copy will follow. Hope this helps you within your coursework if it is needed.