Notesale: Turn your study into money

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04/03/16Succesful small business owners recognise that they rely on the quality of their employee
to achieve their aims of improved profit, growth and increased market share
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Employees are the most important resources for success in a business
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The responsibility of hiring staff
-was down to me
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-It involved ALL aspects of the employment cycle
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Establishment Phase
• Staff planning in line with business strategy
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• Recruitment
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• Employment arrangements and remuneration
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Maintenance Phase
• Induction
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• Recognition and reward
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3
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• Termination management
• Voluntary termination and involuntary termination
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• Transition
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• As well as determining the knowledge and kill required

• This is called a Job Analysis
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• This will include skills and knowledge
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Develop a brief job description for the assistant position
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-Make sure financial records are required
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List the skills and qualifications the new employee should possess
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-Proficient in administration program
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Once job applications are found the
process…
Recruitment & Selection
Recruitment means attempting to find a pool of suitable applications for a job
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Internal Recruitment
Internal recruitment occurs when a business decides to attract someone already employed within the business to vacancy
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Avenues of recruitment - Online services, Temporary/casual agencies, Schools, Government job network, Word of mouth, Private Employment agencies, Family members, adverts in media, online services
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Outline way Thai and Huang could use to find a person for the position
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08/03/16 - Our last session?
In this session we learnt about recruitment and hiring staff
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We did this to gain further knowledge on the process
a business goes through in developing a staff member
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I hope to use this knowledge I gained in a working environment that I
am a part of
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An employer must identify the skills, qualifications and experience and experience of each
applicant, and then relate them to the skills, qualifications and experience listed in the job
specification, to achieve employment
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Written application
2
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Testing
4
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5
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Selection process
The process whereby an organisation decides whether to make a job offer to the candidate
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• Short listing means to work through the applicants and make sure that the only ones interview are those who meet the selection criteria
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• So to ensure you are shortlisted for a job you must have an up to date resume and have
the right skills and qualifications for the job
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EO legislation - Equal Opportunity
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• A referee check is is an investigation which looks into a job candidates background
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The two types of interviews
• STRUCTURED - Predetermined process involving interview questions and possibly other activities, such as testing, which are common to all applicants
• UNSTRUCTURED - The interview has no planned questions or procedure, and simply
provides an opportunity for each applicant to provide information to the planner
Employment contracts
A contract of employment exists between an employer and employee regarding the terms
of their employment
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they generally have fewer entitlements than permanent or fixed term employees
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Full time positions are usually permanent and have entitlements such as a sick leave / anual leave / long service leave
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Most common the employee works a fraction of normal working hours
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4
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Employees are not permitted to work extended hours without special provision being made for
penalty rates compensation
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EEO - Equal Employment Opportunities
Cannot discriminate against personal status or beliefs
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Employee obligations
• Normal day-to-day employment practices also have to have relevance to EEO
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Unlawful termination
• Under federal workplace relations legislation, unlawful termination of employment occurs
when an employer fires a worker for discriminatory reasons
• Being absent from work due to illness
• Being a member of a union
• Filing a complaint
• Race/sex/status/religion/pregnancy/political opinion
Occupational Health & Safety

• All employers are required by law to maintain a workplace which is safe for all employees
for any visitors who may enter the workplace
In 2012 - 171 people were killed at work
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• The purpose of the act and regulation is to ensure workplace health and safety
Duties of Employers
• Maintaining places of work in a safe condition and ensuring safe entrance and exits
• making arrangements to ensure the safe, use handling, storage and transport of plant
and substances
• providing and maintaining systems of work and working environments
Importance of OHS
• Employees have the right to a safe workplace
• OHS laws aim to prevent accidents in the workplace by involving everyone within the
business
Common types of hazards - falls, electricity, manual handling, machinery and equipment,
hazardous substances, extremes of temperature, radiation, excessive noise, biological
agents, psychological stress
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15/03/16 Etchics and Socially Responsible Management
Activity: An employee from an ethic minority approaches the employer complaining of
other employees making fun of his background
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Ask them to stop and warn them if it continues then they should be reported to a higher
power
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Compare all their work loads and bring in a third party to determine who is more eligible
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Business Ethics

Business ethics are standards that apply to business, such as being honest in business
dealings with others
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Ethics & Social Responsible management & its impact on stakeholders
• Business ethics - application of moral standards (whats socially considered right or
wrong) to business behaviour
• Corporate social responsibility - accountability to stakeholders
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Ethical Issues
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Behaving fairly and honestly in business
Truthful communication
Dealing with employees ethically
conflict of interest
owners should strive to act honestly, integrity and consideration for all stakeholders
Business culture will affect behaviour within business
Ethical and Socially Responsible Management of employee practices

What is being ethical? - Moral principles organisations need to follow
What is social responsibility? - Where a government has a duty to large society
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• Employees are extremely important to smooth business operations
• Loyal and well-motivated staff are great asset to any business
• Ethical and socially responsible recruitment practises usually protect a business
Include the following:
•
•
•
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Clear role and job description
Following relevant legislation EEO and OHS
Employing best applicant for job based competency
Correct amount of pay and hours

• Flexibility of work practices
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• Policies relating to harassment
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Ethical Resource Management - requires all employees are treated fairly
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Often applicant may
have been suitable, but not at the time
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Meaning offering opportunities to people who are usually discriminated against
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If staff must be retrenched, it is important to establish a process for making such decisions
based on factors such as length of service, standard of performance, future potential and
whether some staff may be willing to leave voluntarily
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Key Knowledge

Link

Key Knowledge

-An overview of relevant
legislation such as OHS and EEO

-If the business follows OHS and
EEO they do not follow they
wouldn't be running social
responsible management
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-It is important for a business to
be ethical and socially responsible
in employment practices so that
possible employees will know the
distinctions and advantages
between full time, part time, and
casual employees

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