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Title: Basic Concept Of Management
Description: This note contains : ♦ MANAGEMENT ♦ STATE THE OBJECTIVES (GOALS) OF MANAGEMENT ♦ MAJOR ACTIVITIES (FUNCTIONS) OF MANAGEMENT ♦ MOTIVATION ♦ DIFFERENT MOTIVATING FACTORS USED IN MANAGEMENT PROCESS ♦ MONEY IS THE MOTIVATOR ♦ PLANNING & DISCUSS NATURE OF PLANNING ♦ CHARACTERISTICS OF A GOOD PLAN ♦ DIFFERENT TYPES OF PLANNING ♦ ADVANTAGES OF PLANNING ♦ DECISION MAKING ♦ DIFFERENT STAGES IN DECISION MAKING. ♦ TYPES OF DECISION ♦ ISO 9000 ♦ elements of ISO 9000 ♦ PERSONNEL MANAGEMENT ♦ FUNCTIONS OF PERSONNEL MANAGEMENT. ♦ LEADERSHIP ♦ TYPES OF LEADERSHIP ♦ IMPORTANCE OF ORGANIZATION ♦ BASIC PRINCIPLE OF ORGANIZATION ♦ CONTROL & IMPORTANCE OF CONTROL ♦ RELATIONSHIPS BETWEEN PLANNING & CONTROL ♦ ADVANTAGES & LIMITATIONS OF CONTROL

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Q
...
Management in all business areas and
organizational activities are the acts of getting people together to accomplish desired goals and
objectives efficiently and effectively
...

The art of planning, co-coordinating, & controlling on industrial activity is called ​industrial
management
...
James Lundy says, ‘’Management is principally a task of planning, co-coordinating,
motivating & controlling the efforts of others towards a specific objective
...
’’
·
H
...
’’
·
According to Scanlan & kinz, “Management is the coordination & integration of all
resources, both human & technical to accomplish various specific results
...

So it is clear that management comprises, planning, organizing, staffing, leading or directing,
and controlling an organization effort for the purpose of accomplishing a goal
...


Q
...

ANS:
THE OBJECTIVES (GOALS) OF MANAGEMENT
Management is a social process
...

The objectives of management are given below:
1
...


​Survival & growth:

The main objective of management is to secure maximum outputs with minimum efforts &
resources
...
This combination
results in reduction of various costs
...

Because, business world too much dynamic
...
Pitter F
...

3
...

4
...
This in turn helps in
providing maximum benefits to the employee in the shape of good working condition, suitable
wage system, incentive plans on the one hand & higher profits to the employer on the other
hand
...


​Human betterment & social justice:

Management serves as a tool for the upliftment as well as betterment of the society
...
It provides justice through its uniform policies
...


Development of material resources
...


Creating vast market & ensuring mass production
...


Supply of quality goods at a competitive price
...


Development of product line
...


Ensuring maximum customer services
...


Creating production oriented working environment
...


Development of labor-management relationship
...
WHAT ARE THE MAJOR ACTIVITIES (FUNCTIONS) OF MANAGEMENT?
ANS:
MAJOR ACTIVITIES (FUNCTIONS) OF MANAGEMENT :
Management operates through various functions, often classified as
1
...


organizing,

3
...


Controlling/monitoring
...
) and generating plans for action
...

Organizing: Prof
...
”(Implementation)








making optimum use of the resources required to enable the successful carrying out of
plans
...
M
...
Job analyzing, recruitment, and hiring individuals
for appropriate jobs
...
L
...
”Determining what needs
to be done in a situation and getting people to do it
...

Motivation : M

...
Motivation is also a kind of basic function of management, because
without motivation, employees cannot work effectively
...


Q: WHAT IS MOTIVATION?
ANS:
MOTIVATION:
The word Motivation originated from “Motive” which means want, need, impulse or drive
...

They want impulse or drive finds expression through motive
...
It is
motive which prompts a person to action
...

Motivation is the key to work performance
...
Motivation is said to be ​intrinsic or
extrinsic​
...
This article refers to human motivation
...
Conceptually, motivation
should not be confused with either ​volition or ​optimism​
...
Motivation determines the human behavior
...

Various definitions of motivation are given below:
·
George R Terry defined motivation as,” the desire within an individual that stimulates him
or her to action”
·
Dotton E
...

·
Michal J
...


·
Edwin B
...

·
M
...
Gannon says, “Motivation basically means an individual’s needs, desires, & concepts
that cause him or her to act in a particular manner
...
Gibson says, “Motivation may be defined as the state of individual’s perspective
which represents the strength of his or her propensity to exert effort toward some particular
behavior
...


Q: EXPLAIN DIFFERENT MOTIVATING FACTORS USED IN MANAGEMENT PROCESS
...
This is possible if the intensity to work willingly of a person is increased, people are
to be motivated
...
e
...
:
1
...
Non-financial means of motivation
These are explained below:
1
...
The workers will interest on their job only when they get their desired facilities
...
When they become financially solvent, they perform their
work more actively
...

The elements of this motivation are given below:
1
...
Profit sharing
3
...
Financial security
5
...
Accommodation facilities
7
...
Medicare facilities
9
...

Rewards
11
...

Canteen facilities

1) ​Fair wages:
Fair wages is an effective instrument in the hands of a manager for inspiring people at work
...

2) ​Profit sharing:
Generally owner is the main obtained of the profit
...
Thus a company may develop
...
Usually,
during special occasions bonus is given through the workers & subordinates
...
So they can actively perform their work
...


4) ​Financial security:
Every worker has a desire to future financial security
...


5) ​ Advance:
At present in our country many company gives advance to the worker or subordinates from their
provident fund against their raw wages
...
This also inflamed them to work properly
...
If a worker has no good
accommodation facilities he or she cannot give concentration to his/her work
...
If it is not possible to manage
accommodation facilities for the workers an allowance should be managed for them
...
So the managers have a responsibility to manage
the transportation facilities for the workers & subordinates
...
For this reason they awakened to work
...
It will reduce misunderstanding & build up good human relations
...
If the workers are motivated internally they
present a good job
...
Thus a
company may failure to earn profit
...


9) ​Promotion:
Promotion is concerned with a question of rising financial convenience
...
So efficient employee should be promoted & suitably rewarded
...
The employees perform their work
properly
...

11 ​Rationing facilities:
The rationing facilities at a very lower cost incite the employees to work
...

12 ​Canteen facilities:
By working a long time workers become tired
...
But
time value of a company is most important
...
By
taking this process time is properly utilized abreast of recreation of the employees
...
The
elements of this motivation are given below:
1
...
Security
3
...
Personal power & rights
5
...
Appreciation of worthwhile work
7
...
Democratic management
9
...

10
...

Granting union right
12
...

Creating education facilities
14
...
The working place
should have well ventilation, net & clean, sufficient healthy latrines, canteen facilities, restroom,
etc
...


2) ​Security:
Job security should be ensured to the employees
...
It
may not be benedictory for a company
...
So the work must be
attractive for them
...
They want to
get personal power & rights beside with fundamental rights at their job sectors
...

5) ​Fair treatment:
Proper & fair treatment is given to the employee
...

6) ​Appreciation of worthwhile work:
Human loves to hear the appreciation of worthwhile work & impressed by it
...


7) ​Training facilities:
Proper & adequate training to the employee is to be provided
...
It is benedictory for the development of any company
...
Before taking a serious decision their opinion are considered
...
They develop a sense of belonging
to the organization leading to high morale
...
So it is necessary to establish
equity among them
...
By this union they can express their
opinions
...


13)
​Creating education facilities:
Employees work at industry whole day
...
They cannot
educate their child
...
For this reason the company
should have to create education facilities to their children
...

14)
​ Other motivational arrangements:
Other motivational arrangements include:
·
Sports facilities for the workers
...

·
Arranging picnic
...

·
Proper division of work
...

·
Proper management also plays a great role in boosting up morale of the workers
...

·
The management should make necessary effort to find out reasons for employees
dissatisfaction if any prevailing among them
...
To get all these necessities one
has to possess money
...
Money is an indispensable
thing like oxygen for survival which can buy anything to everything in this world
...
Money makes the world go round, and nowhere is this
truer than in the workplace
...
This is the sole reason why money attracts people, exhibiting its
novel character of being a great motivator at work places
...

There are some circumstances where money is the best recognition for extra work, there are
other times it is inappropriate
...
People are motivated by
money the most, and cash is a fair and effective way for management to show appreciation to
hardworking staff
...


But, in the same time this is demeaning, trivializing, and bad for morale
...
Some employees have financial goals, others have professional goals, and
others have personal goals
...
Since every
person is motivated by something different, money may not work for every employee
...
These people do not often need rewards or
encouragement to keep them motivated to complete or finish a task
...
Others are extrinsically motivated, or need outside forces to keep them interested in
completing a chore or tasks
...

For these above reason money is considered as a powerful motivator
...

ANS:
PLANNING:
Planning is the first function of management
...
It involves setting
of goals, objectives and deciding the line of actions
...
Planning helps manager to look into future
...
It is thinking before doing
...

Definitions from the scholars are below​:
·
George R
...

·
Koonts O’Donnell:- “Planning is an intellectually demanding process; it requires the
conscious determination of courses of action and the basing of decision on purposes,
knowledge and considered estimates”
...
E
...
It involves the
selection of objectives, policies, procedures and programmers from among alternatives”
...

·
W
...
Newman and Charles E
...
:- “The process of planning covers a wide
range of activities, all the way from initially sensing that some thing needs doing to firmly
deciding who does what when……… It is a combination of all these that culminates in a
decision about what should be done
...
Planning is a
thinking process which is needed for Future
...
It is
necessary function at all management levels, top, middle and lower
...

(1) ​Planning is a continuous process:- Planning determines the objectives which is to
be accomplished in future
...
Plan is an instrument to attain the predefined goal in future
...
This change demands changes in the plan to meet the future
requirements
...

(2)
...
It is goal oriented
...
It prepares a blue print for attaining
objectives of the enterprise
...
Planning is all pervasive:- Planning concerns all managers
...
The top management concerns with strategic planning, middle management
looks after administrative planning and lower level management deals with operative planning
...
​Planning is the primary function:- Planning is the first function of management
...
Other managerial functions are designed to support the
attainment of objectives of the enterprise
...
Thus all other managerial functions are to be planned to make them effective
...
​Planning facilitates efficiency:- Planning brings about efficiency in operations
...

(6)
...
Process of planning is accommodative
...
​Planning helps in coordination:​ - Planning attains the coordination between different
departments of the organization
...
Coordination is the essence of management
...
​Planning has certain limitations:- Planning has certain limiting factors such as money, men,
machinery materials
...


Q:​ ​WHAT ARE THE CHARECTERESTICS OF A GOOD PLAN?
ANS:
THE CHARECTERESTICS OF A GOOD PLAN”
Characteristics of a good plan are given below
...


§ It should provide necessary guidelines and standard of performance
...
It should be accommodative
...

§ It should be realistic, possible and reasonable
...
e
...

§ It should usher prosperity and growth of the enterprise
...
EXPLAIN DIFFERENT TYPES OF PLANNING
...
The planning
process involved various steps which are discussed as below:
[#] Clarifying the problem: The first step in the process of planning is to define the problem
clearly and precisely for which the plan is to be formulated
...

[#] Securing complete information and making analysis: Sufficient information is required to
decide the action to be taken
...

Several factors govern the activities to be planned
...
External factors include political and socio-economic conditions, fiscal policy of the
govt
...
Internal factors are including resources, men, machines, technical
knowhow, policies, strategies, budgets etc
...

[#] Ascertaining planning premises and constraints: After making the analysis of information
collected certain assumptions are to be made regarding future
...
Existence of govt
...
In the light of
these assumptions and limitations alternative plans are to be determined
...
All these alternatives should be found out and are evaluated in the right of the
organizations requirements
...
The operations research
has provided various methods to evaluate different alternatives
...
If it is found that more than one alternative are equally good and viable then manager
may prefer their combination in executing a plan
...
This helps in maintaining the continuity of operation
...
These plans play a supportive role
...
It is therefore necessary to
provide for follow up to see whether everything is going according to plans
...
e
...


Q
...

ANS:
Advantages of planning are given below​:Ø The achievement of goals or objectives of the enterprise become easier because planning
enables the direction of efforts towards predetermined objectives
...

Ø Planning enables the enterprise to make sufficient adjustment to adapt to future changes
...
All the activities can be coordinated in a
systematic way to achieve the goals of the business enterprise
...
Planning helps management to adopt
modern methods of operation and to improve the quality of product to attract the customer
...

Ø Planning provides sufficient insight to the managers to avoid mistakes
...
Planning determines the times for starting and
completing the projects, set standards of performance
...
Budget is one of the effecting controlling tools in the hands of manager
...
Coordination is the
essence of management
...

Ø Planning facilitates through examination of alternatives
...


Question: DEFINE DECISION MAKING & EXPLAIN DIFFERENT STAGES IN DECISION
MAKING
...
Decision making is the principal
responsibility of a manager
...
One decision is followed by a series of decisions
...

Problem solving refers to finding and implementing a course of action
...
This makes the manager’s job challenging
Title: Basic Concept Of Management
Description: This note contains : ♦ MANAGEMENT ♦ STATE THE OBJECTIVES (GOALS) OF MANAGEMENT ♦ MAJOR ACTIVITIES (FUNCTIONS) OF MANAGEMENT ♦ MOTIVATION ♦ DIFFERENT MOTIVATING FACTORS USED IN MANAGEMENT PROCESS ♦ MONEY IS THE MOTIVATOR ♦ PLANNING & DISCUSS NATURE OF PLANNING ♦ CHARACTERISTICS OF A GOOD PLAN ♦ DIFFERENT TYPES OF PLANNING ♦ ADVANTAGES OF PLANNING ♦ DECISION MAKING ♦ DIFFERENT STAGES IN DECISION MAKING. ♦ TYPES OF DECISION ♦ ISO 9000 ♦ elements of ISO 9000 ♦ PERSONNEL MANAGEMENT ♦ FUNCTIONS OF PERSONNEL MANAGEMENT. ♦ LEADERSHIP ♦ TYPES OF LEADERSHIP ♦ IMPORTANCE OF ORGANIZATION ♦ BASIC PRINCIPLE OF ORGANIZATION ♦ CONTROL & IMPORTANCE OF CONTROL ♦ RELATIONSHIPS BETWEEN PLANNING & CONTROL ♦ ADVANTAGES & LIMITATIONS OF CONTROL