Search for notes by fellow students, in your own course and all over the country.
Browse our notes for titles which look like what you need, you can preview any of the notes via a sample of the contents. After you're happy these are the notes you're after simply pop them into your shopping cart.
Title: Chapter 5
Description: This is the quiz online for chapter 5 Organization and Management class.
Description: This is the quiz online for chapter 5 Organization and Management class.
Document Preview
Extracts from the notes are below, to see the PDF you'll receive please use the links above
Chapter 5
...
Benefits and pitfalls of planning
1
...
She has decided to engage in planning by
creating goals for her employees
...
Which of the
following are likely results of the plan that Dawn has created? Check all that apply
...
o After not hitting the revenue goals the first month, Dawn’s employees stop trying to upsell customers and just focus on bathing and trimming
...
o The pet groomers become more efficient at bathing and trimming dogs so they
have more time for dog pedicures and hair dyeing
...
2
...
M
...
R
...
goals, select the best goal
...
o
I will ask my study group what they think of our professor
...
o
I will outline two chapters of my management textbook before class starts next
Tuesday
...
Planning Step
Order
Develop commitment to goals
2
Track progress toward goal achievement
4
Develop an effective action plan
3
Set goals
1
Maintain flexibility
5
Which of the following methods can be used to track goal progress? Check all that apply
...
Steps and Limits to Rational Decision Making
First, you help Chao-Xing get an overview of the decision-making process by outlining
what steps effective decision makers use to arrive at a solution to problems
...
Decision-Making Step
Order
Generate alternative courses of action
4
Define the problem
1
Identify the decision criteria
2
Evaluate each alternative
5
Weigh the decision criteria
3
Compute the optimal decision
6
Next, you and Chao-Xing discuss some of the problems that can occur in the various phases in
the decision-making process
...
Using Groups to Improve Decision Making
Businesses commonly rely upon groups to make decisions because of the many advantages
to group decision making
...
o
o
o
o
More information and knowledge are available
...
Groupthink may occur
...
If you want to encourage group members to be innovative and creative in generating a
list of decision alternatives, then it is best to use this approach
...
Benefits and Pitfalls of Planning
Which of the following is a pitfall of planning?
o It results in lack of direction due to monotony
...
o It adversely affects profit margins
...
2
...
o Effective action plans precede the development of commitment in the planning process
...
o The final step in developing an effective plan is to maintain flexibility
...
3
...
o rules and regulations document
o budget
o purpose statement
o code of ethics
Plans that are used to direct behavior, efforts, and attention over the next six months to two
years are known as _____
...
o Contingency plans
o Operational plans
o Tactical plans
o Strategic plans
4
...
o Satisficing comparisons
o Relative comparisons
o Absolute comparisons
o Maximizing comparisons
In the decision-making process, which of the following best defines the term maximizing?
o It refers to selecting the most efficient technique for evaluating comparisons
...
o It refers to choosing the best alternative course of action in decision making
...
5
...
o the physical proximity of group members
o the emotional reactions of individuals
o issue-related differences of opinion
o individuals or personal issues
In the context of conflicts, a-type conflict is a disagreement that focuses on _____
Title: Chapter 5
Description: This is the quiz online for chapter 5 Organization and Management class.
Description: This is the quiz online for chapter 5 Organization and Management class.